Gloria Ocheho

Experience

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  MTN Ghana

  Oct 2012 - Aug 2013

  Human Resources Assistant

  - Followed up on payment approvals/IOS and recorded OD section.- Cut new hiring processing time by 60% and recruited best-fit staff.- Prepared payment requests and negotiated best rates with vendors.- Coordinated and supervised the Y’ello Star event from start to finish.

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  QOS Integrated Center

  Jul 2015 - Jan 2019

  Account Officer

  - Tracked 40+ monthly visa requests and procedures for foreigners.- Participated in onboarding 50+ new clients and 10+ RFP preparation.- Generated payment requests and pay slips for 50+ QOS monthly clients.- Provided 50+ support on immigration issues and needs for expatriates. - Managed 100+ customers and interfaced for new business opportunities.

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  UT Financial Services Limited

  Feb 2019 - now

  Head of Human Resources

  - Serve as liaison between management and 20+ firm employees.- Facilitated monthly training to increase the work capacity of staff.- Implement regulatory policies to checkmate the efficiency of staff.- Increased workforce efficiency by recruiting 5+ competent new staff.- Managed 2+ HR professionals and ensured strict adherence to terms.- Deployed job analysis and design model to assess the best job fit for staff.

• 

  Bourbon House Cafe Ltd

  Apr 2019 - now

  Chief of Staff

  - Negotiating profitable partnerships.- Study market trends and updates to recommend areas of growth.- Increased revenue by 78%, winning partnerships with top brands.- Identify organizational needs and capture business opportunities.- Develop and implement operation guides to increase staff efficiency.- Exceed monthly management projected targets, objectives, and goals.