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Akhere Nora

Akhere Nora

Classroom Teacher

Followers of Akhere Nora373 followers
location of Akhere NoraLagos, Lagos State, Nigeria

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  • Timeline

  • About me

    CRM | Customer Service | Client Relations | Operations | Micro soft Office | Management | Administration | Calls

  • Education

    • Olabisi Onabanjo University

      -
      Bachelor of Public Administration Public Administration

    • Olabisi Onabanjo University

      2014 - 2018
      Bsc Public Administration Second class lower division

      I studied Public Administration. I can administer,analyse,plan,organise,coordinate administrative activities within the organisational environment. I am also aware of the ethical and unethical behaviours of organisations.

  • Experience

    • Fola Model schools

      Nov 2018 - Dec 2018
      Classroom Teacher

      Prepare and deliver instructional activities that aids conducive learning environment for pupils of Basic 5.

    • Exotiques Cakes

      Jan 2019 - Jun 2019
      Front Desk Receptionist

      Receive cake orders from customers both online and through calls. Design and print customer choice of pictures and characters on their preferred size and design of cakes.

    • B.CS Global Concept

      Apr 2021 - Jun 2021
      Administrative Office Specialist

    • Goldstarr Group

      Jul 2021 - Jan 2022
      Administrative Assistant

    • NowNow

      Feb 2022 - Feb 2024

      -Providing complete information about the product to the customer.-Preparing the Customer Service Guildlines-Building relationships with customer care members to maximise team productivity.-Engaging and handling customers complaints and related questions.-Logging in complaints using the FreshDesk tools-Maintaining and updating the information of the customer regularly.-Monitoring customer and staff information using the Client Relationship Management software.

      • POS Business Analyst

        Oct 2022 - Feb 2024

      • Customer Care Executive

        Feb 2022 - Oct 2022

    • KongaPay Technologies

      Feb 2024 - now
      POS Support Manager

  • Licenses & Certifications

    • Soft Skill Training

      Jobberman Youth Engagement & Learning
      Sept 2021

    • Operations Management Foundations

      LinkedIn
      Aug 2023
      View certificate certificate

    • Certified Customer Service Specialist (CSS)

      Saylor Academy
      Sept 2021