Isaias Fermin

Experience

• 

  Trend Micro Philippines

  Jan 2017 - Feb 2017

  Anti-Spam Research Engineer

  • Classify different emails based on their kinds• Analyze emails and create heuristics rules for identified spam mails using regular expression to be incorporated in the Trend Micro products• Research and document spam trends and techniques

• 

  Smart Communications, Inc.

  Jun 2017 - Jul 2018

  RAN Optimization Engineer/Drive Test Engineer/Drive Test Analyze Engineer

  • Provide KPI reports for 2G, 3G, and LTE technology on a daily basis• Update the KPI monitoring charts for each technology• Identify and provide a list of LAC’s with declining PSR values.• Conduct different test methods and monitor Drive Test parameters for 2G, 3G and LTE• Perform post process and analysis of drive test logs • Create tab files and plots of DT parameters• Provide coverage report of Cluster Pre DT, Cluster Post DT, Cluster Optimization and Benchmark • Provide details for Call Drop and Call Failed Show less

• 

  City Government of Taguig

  Sept 2018 - Nov 2019

  Evaluator and Inspector

  Evaluates the requirements and plans needed for the Zoning and Locational clearances prior to the approval of the Officer-In-Charge.

• 

  PLDT

  Nov 2019 - now

  • TAC Specialist

    Jan 2024 - now

  • Service Quality Specialist

    Jun 2022 - Jan 2024

  • Junior Service Specialist

    Nov 2019 - Jun 2022