
Patrik Svensson
Senior Consultant

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About me
Director / IT SaaS Engagement Manager (PMP, CSM, SAFe)
Education

Syracuse University - Maxwell School of Citizenship and Public Affairs
-MPA Master of Public Administration from Maxwell School
University of New Hampshire - Whittemore School of Business and Economics
-B.S. Business Administration - Whittemore School
Experience

BearingPoint
Sept 2000 - Aug 2005Senior ConsultantSenior Consultant, Business Analyst, and Trainer roles on ERP installationsClients: • MA Commonwealth Operational Services Division (OSD) • MN Department of Employment and Economic Development (DEED) • MN Public Employees Retirement Association • MN Hennepin County Health and Human Services Responsibilities: • Led consultant and client project team on requirement confirmation • Managed client project team through business process re-engineering • Conducted application demonstrations for MA partner agencies • Developed and executed training plan strategy • Facilitated end-user training sessions • Developed ST and UAT plans • Conducted system testing and UAT defect triage • Led CMM Level 3 efforts related to project management compliance Show less

Deloitte Consulting LLP
Oct 2005 - Feb 2010Lead/ManagerLead/Manager on IT Transformation EngagementsClients: • MA Commonwealth - Division of Unemployment Assistance (DUA) • MA Commonwealth - Executive Office of Health and Human Services (EOHHS)Responsibilities: • Reported to Executive Leadership on project KPI areas • Coordinated PMO integration across partner agencies, interface stakeholders, and technical subcontractors • Led cross-functional teams through software development lifecycle phases • Conducted requirement confirmation and fit-gap sessions • Conducted business process analysis • Developed project design and testing deliverables • Coordinated application ST and UAT • Managed deployment and production support across cross-functional teams Show less

Sagitec Solutions
Mar 2010 - Nov 2024Director / Sr. Engagement ManagerSuccessfully delivered four Public Sector Unemployment Insurance (UI) SaaS projects for Labor and Workforce Employment Agencies and three State Pension Administration ERP modernization engagements. Projects averaged five years, each generating $30-$80 million in revenue.Emphasize a leadership style based on empowerment and transparency to motivate teams comprising up to 30+ resources per project.Sr. Engagement Manager responsibilities:Business Development / Strategic Planning:• Led expansion of core service offering with new OCM service ($900K in revenues).• Led product team PMO to deploy a new SaaS offering for Workforce Employment Agencies ($2 million investment).• Aligned fiscal budgets ($20 million annual revenue) with project road maps and corporate KPIs.• Collaborated with Partner and Client Executive Leadership to meet budget objectives and compliance requirements (IV&V-related quality audits) for up to six concurrent engagements. Contract / Scope Management:• Negotiated complex functional change orders valued at up to $8 million per project.• Led delivery of project deliverables exceeding $10 million per project and facilitated ongoing KPI risk/issue mitigation.Cross-Functional Stakeholder Management:• Integrated teams to foster culture of trust and collaboration; teams included leadership, functional, technical, and external stakeholder teams. • Applied Waterfall, Iterative, and SCRUM frameworks using Agile disciplines to manage up to twelve cross-functional teams per project through the SDLC.Director responsibilities:• Execute business development plan to enter Workforce Agency market space• Establish business opportunities and partnerships at national conferences• Serve on Executive Leadership Team to revamp SaaS delivery model• Lead proposal teams on State IT RFP responses• Present PMO models during sales cycles (RFP Orals)• Manage/report project financials across five UI clients• Conduct quality audits on contract execution Show less
Licenses & Certifications

Project Management Professional (PMP)
Project Management InstituteJun 2009
Certified ScrumMaster (CSM)
Scrum AllianceMar 2009
Certified SAFe® Agilist
Scaled Agile, Inc.Feb 2008
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