Daniel Bernardi

Experience

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  Monster Energy

  Aug 2014 - Jul 2016

  Brand Ambassador/ College Ambassador

  • Responsible for the coordination and execution of 6+ promotional events every semester. • Developed and implemented marketing strategies that increased overall product and brand awareness. • Consistently worked 30+ hours to staff, execute and sponsor each event.• Exceeded all relevant KPIs for event success; was promoted to manage more activations given prior success.

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  TechniPower, Inc.

  Jul 2016 - Dec 2016

  Account Manager

  • Responsible for entirety of recruitment cycle: sourcing, interviewing, placement and delivery.• Exceeded marks for customer engagement, outbound activity and placements at departure. • Trained new hires as start-up was growing rapidly (new colleagues added every week). • Proposed video interviewing to CEO and COO as differentiator; implemented company-wide.

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  753 Group LLC

  Dec 2016 - Jan 2018

  Account Executive

  • Responsible for order fulfillment, shipping and reporting across multiple global distribution channels in a start-up environment. • Design, implement and monitor new operational framework to increase distribution; system contributed to over 110% increase in sales from FY16 to FY17. • Serve as main point of contact for all shipping and receiving services; owner of risk management and fraud prevention processes.• Oversee new product launches via communication channels and campaign management. • Write and execute demand generation campaigns using marketing automation. • Reporting 1.1M in annual sales for FY2017; selling the business early 2018. Show less

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  CentiMark Corporation

  Jan 2018 - Jun 2018

  Service Sales Representative

  • Responsible for acquiring new territories, markets and accounts.• Identifying market trends, maintains awareness of competitive activity in the industry.• Develop and maintain client relationships with a focus on customer service as a key priority for business referrals and repeat business.• Provide technical information - price, quality, point of sales material and preparing the necessary documents and proposals. • Resolving customer orders, inquiries and problems and being able to adapt to changes. Show less

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  DataClover, Inc.

  Jun 2018 - Sept 2021

  Senior Account Manager

  • Responsible for managing a book of business made up of over 60 accounts throughout the United States, generally building rapport with upper management, dealer principles, and C-level clients to help drive upsells and retention. • Responsible for creating and implementing marketing plans on a quarterly basis with the dealership’s fixed ops departments to drawback inactive customers, new prospects and assist dealers in retention efforts through our SaaS platform. • Implementing new digital marketing strategies such as Facebook Marketing and Google SEM and analyzing outcomes to grow revenue.• Gathering data and other KPI for each account and basing upsells and referral opportunities based on results • Exceeded marks for customer engagement, quarterly quota, referral business and retention on existing accounts year over year. Show less

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  Talkable

  Sept 2021 - Mar 2024

  Customer Success Manager
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  ID.me

  Mar 2024 - now

  Customer Success Manager