Cerys Evans

Experience

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  Debenhams

  Oct 2018 - Jan 2019

  Sales Assistant

  Maintained a consistently excellent level of customer service throughout the particularly busy Christmas period. Expertly handled sales, refunds, exchanges, and queries. Liaised with store management and external product handlers to solve customer problems. Worked quickly and efficiently in stock management to make sure that all returned products were sent to the correct departments during the busiest period in the year for returns. Ensured that shelves and racks were sufficiently stocked and that visual standards were upheld throughout the department despite high footfall. Interacted professionally yet personally with customers to advise with purchasing choices and sales opportunities to ensure a positive customer experience. Show less

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  Debenhams

  Apr 2019 - Sept 2019

  Food Services Assistant

  Successfully prepared a variety of food and beverages while keeping track of multiple orders and maintaining a friendly level of customer service. Worked as part of a team to ensure the constant cleanliness of the customer seating area and the continual processing of used items through the industrial pot wash. Stayed fully informed on all currently available menu items and beverages to assist customers with menu choices and price queries. Participated in extensive training for the safe handling of kitchen equipment and various types of food. Regularly assisted in the closing of the café, including the preparation of food for the next day and the balancing of the registers. Show less

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  Lancaster University

  Oct 2019 - Jul 2021

  Representing the university on open days and visit days by talking with applicants and visitors and guiding them through various workshops and presentations. Maintaining a professional and friendly attitude throughout the day while liaising with staff and other ambassadors to improve the experience of visitors. Prepared and delivered a presentation to parents describing Lancaster University, the support available, and mathematics as a degree choice as well as responding to questions and concerns. Show less

  • Social Media Ambassador

    Sept 2020 - Jul 2021

  • Campus Ambassador

    Oct 2019 - Jun 2021
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  NHS England

  Jul 2021 - Sept 2022

  Analytical Support Officer
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  Lancaster University Students'​ Union

  Jul 2023 - Apr 2025

  President and Chair of the Trustee Board