Caitlin Livingston (Connell)

Experience

• 

  St Olaf College Lion's Pause

  Sept 2013 - Jun 2017

  Sound and Light Technician

  I am responsible for communicating with artists and presenters using the stage and equipment. I also design lighting displays and adjust sound to optimize presentation, and troubleshoot technical problems under tight time constraints in a calm and professional manner to ensure smooth performances and presentations.

• 

  St Olaf Trio Upward Bound

  Sept 2013 - May 2014

  Tutor

  I provided academic assistance to underprivileged high school students including first generation college hopefuls and low-income youth in order to increase their chances of college admission. I also mentored students one-on-one and in small groups on study skills, college applications, and academic areas including writing, math, and social studies.

• 

  Glendale Humane Society

  Jun 2014 - Sept 2015

  Office Associate

  I oversaw the care and enrichment of twenty dogs and ten cats as a full timeemployee while maintaining an organized, clean, professional environment and helped create and carryout programs to increase the adoptability of the animals.

• 

  St Olaf College Academic Civic Engagement Office

  Feb 2015 - May 2015

  Office Assistant

  I researched information about best practices for civic engagement consortia among liberal art schools for use in collaboration with Carleton College, including reaching out to and interviewing the president of the Bonner Foundation. I also analyzed data from student surveys about experiences in civic engagement courses for use in the department’s annual report

• 

  St. Olaf College

  Jun 2015 - May 2017

  Gathered data through observation and interviews at new theaters in Moscow utilizing the Russian language to answer research questions. Then, wrote and published and article about the current tensions between certain new theaters and the Moscow Government.

  • Student

    Sept 2013 - May 2017

  • Student Researcher

    Jun 2015 - Aug 2015
• 

  St Olaf College

  May 2016 - Aug 2016

  Student Researcher: Eco Tourism

  • Developed a comprehensive plan to address economic decline through ecotourism in collaboration with the Ecotourism Department of Kitakata, Japan• Conducted market research to understand the current state an opportunity in the area• Developed relationships with stakeholder including local government employees and citizen to gain a cultural understanding and evaluate current challenges and resource• Produced a comprehensive plan to develop and ecotourism business in the area leveraging local resources and sustainable agriculture• Created marketing collateral including a website, videos, and promotional articles Show less

• 

  Tee's on the Green

  Aug 2016 - Aug 2017

  Marketing and Management Consultant

  Identified areas of opportunity for improvement for a small burger restaurant’s media presence. Developed a strategy for building a stronger social media campaign alongside the owner by defining target markets and avenues to reach customers. Further organized financial, employee, and inventory tracking procedures and designed business cards and website elements.

• 

  Optum

  Aug 2017 - now

  • Drove forward the product strategy of an emerging and strategically important price transparency tool• Coordinated and executed the launch of a medication pricing transparency tool for 16M additional members requiring the cross-functional support of multiple teams across the enterprise• Supported reporting build from the ground up to meet the needs of internal and external stakeholders• Produce financial forecasts and collaborated with finance to maintain the product P&L • Delivered sales support during product launch to facilitate the clear communication of the product’s value to OptumRx clients• Planned and executed consultative analytics to inform future product enhancements and drive marketing efforts in order to maximize the value of the product• Worked with multiple agile team to quickly deliver, learn, and iterate to produce a high quality product Show less • Worked across multiple departments to quickly understand business problems, identify solutions, and drive results• Executed a network build, requiring direct customer support and flawless service to expand our network• Collaborated with internal communications on a recognition campaign• Independently developed collateral used for recognition of over 600 employees across the organization• Developed and executed internal training programs within the department including public speaking workshops• Rapidly developed new skills as they we required of me as a consultant for various teams. Show less

  • Associate Director Product

    Jul 2023 - now

  • Chief Of Staff

    Aug 2022 - Jul 2023

  • OptumRx Product Manager

    Dec 2018 - Aug 2022

  • Advisory Services

    Aug 2017 - Dec 2018