Anthony Wallett

Experience

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  Carphone Warehouse

  Dec 2006 - Sept 2014

  Providing Technical support for Dixons Carphone Central repair facility. Great product knowledge of all mobile phone manufacturers to allow a high level of support. New Product implementation to review new process and requirements outlined by the manufacturer.Introducing new manufacturers into the business, planning and setting up new repair lines.Inspecting Engineers work to ensure they have carried out the correct steps / method during the repair process.

  • Technical Support Engineer

    Jan 2011 - Sept 2014

  • Engineer

    Dec 2006 - Jan 2011
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  Dixons Carphone

  Oct 2015 - Jun 2020

  To provide complete new product implementation support for Dixons Carphone retail locations and central repairs facility, this includes training employees as well as delivery of customer focused KPI's through guiding and supporting colleagues.produce syllabi, lesson plans and assessment materials, constantly reviewing processes and supporting continuous improvement of the business.To deliver technical training with good communication skills and demonstrate practical skills in a workshop environment.Conduct workshop and branch Audits and report findings back to workshop or field based managers. Show less

  • Divisional Technical Operations Manager

    Oct 2017 - Jun 2020

  • Technical Field Trainer

    Sept 2014 - Oct 2017

  • In Store Services Field Executive

    Oct 2015 - Jun 2017
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  Likewize Repair UK

  Jun 2020 - now

  Head Of Operations