Kartik Arya

Experience

• 

  Telmos Automobiles Pvt Ltd

  Mar 2014 - Aug 2015

  Customer Relationship Executive

  • Delivers an excellent customer experience, helping customers choose the right automobile product and service for their requirements.• Provides technical help and cross training to other team members to mitigate the risks of consumer dissatisfaction.

• 

  Telmos Automobiles Pvt Ltd

  Sept 2015 - Mar 2018

  Team Lead

  •Handle Presentations, Product demos and interaction with all key people and convince them implicitly, closing the case keeping all the major aspects in front and increased sales growth • Identifying improvement areas & implementing measures to maximise customer satisfaction levels.• Monitoring, recruiting, training & motivating the manpower and providing direction to the sales team for ensuring optimum performance and enhancing their professional and soft skills.• Analysing the performance of team members for assigning targets on a regular basis. Show less

• 

  Tata Motor Finance

  Oct 2018 - Oct 2019

  Business Development Manager

  • Maintain a healthy relationship with Dealers for sales objective.• Ensure enhanced sourcing & business at the dealer counters.• Ensure proper implementation of all the schemes in operation at local level & impart regular training on the same to the dealer Sales team. • Understanding of customers’ need and proper guidance / explanation of the finance schemes to the customers.• Daily sharing of MIS with case wise status of the leads given by dealership. Show less

• 

  CarDekho

  Dec 2020 - Feb 2022

  Dealer Success Manager

  • Accountable for new acquisitions of Car/Bike Dealers in Haryana• Accountable for business from Car/Bike Dealers, Car OEMs• Revenue collection from the dealerships.• Handling all the dealer-related issues and enclosure of the same.• Need to check service parameter on regular interval at Dealer to ensure better delivery of services.• Taking regular feedback from dealer & executing improvisation plan for the same.• Building cordial relationship with Dealers.

• 

  Park+

  Mar 2022 - now

  Dealer Success Manager

  • Accountable for new business acquisitions of Car Dealers in Haryana• Revenue collection from the dealerships.• Handling all the dealer-related issues and enclosure of the same.• Need to check service parameters at regular intervals at Dealer to ensure better delivery of services.• Taking regular feedback from dealers & executing improvisation plans for the same.• Building cordial relationships with Dealers.