John O'Flaherty

John O'Flaherty

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  • Timeline

  • About me

    Director, IT Delivery - CRM, Pricing and Retail at Johnson Controls

  • Education

    • Presentation Brothers College, Cork

      1976 - 1987
    • University College Cork

      1987 - 1990
      BSc Joint Honours Computer Science and Statistics
  • Experience

    • British Airways

      Jan 1990 - Jan 1998
      • Technical Analyst

        Jan 1996 - Jan 1998
      • Computer Programmer

        Jan 1990 - Jan 1996
    • Qantas

      Jan 1999 - Jan 2000
      Technical Architect
    • British Airways

      Jan 2000 - Jan 2007
      Technical Architect
    • British Airways

      Oct 2007 - Sept 2015
      • Senior Technical Architect

        Aug 2013 - Sept 2015
      • Technical IT Project Manager

        Sept 2011 - Aug 2013
      • Senior Technical Architect

        Jan 2009 - Sept 2011
      • Technical Architect

        Oct 2007 - Jan 2009
    • Johnson Controls

      Feb 2016 - Dec 2024
      • Director, IT Delivery - Customer Management, Pricing and Retail

        Aug 2023 - Dec 2024
      • Director, IT Delivery - Global Products Commercial

        Apr 2021 - Oct 2023
      • Digital Solutions Delivery Lead

        Sept 2017 - Apr 2021
      • CRM - Enterprise Release Manager

        Oct 2016 - Sept 2017
      • CX Technical Architect

        Feb 2016 - Oct 2016
  • Licenses & Certifications

    • Salesforce Certified Administrator

      Salesforce
      Sept 2017