Diana Ramirez

Diana Ramirez

Quality Manager

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location of Diana RamirezSt Augustine, Florida, United States

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  • Timeline

  • About me

    Learning and development Manager at GXO Logistics, Inc.

  • Education

    • Icef

      1989 - 1995
    • Universidad de Los Andes

      1996 - 2000
      Industrial microbiologist
  • Experience

    • Century packaging inc

      Jul 2008 - Dec 2018
      Quality Manager

      Responsible for implementing quality programs. Provides support and direction in the implementation and administration of quality systems. Analyzes the effectiveness of the quality system and coordinates quality related issues with customers, suppliers, and other functional disciplines. - Management representative and lead internal auditor for attaining ISO 9001, 2008 certification and FSC certfication. Completed in August of 2014.

    • XPO Logistics, Inc.

      Dec 2018 - Aug 2021
      Quality Manager

      AchievementsTraining 1700 CWR during peak season. Successfully deploy sustainability project. Reduce 35% in one year general waste and improve 27% recycling material weight. Developed and implemented new process utilizing TRIMWOOD techniques, result in 20% improvements in packing performance. $50K cost savings for sustainability project. Key responsibilitiesManage, coach and develop goals and strategist to onboard and training, ensure that all staff are appropriately trained to meet quality and UPHCreate reports to track new hires performance daily.Provide consistent measuring, monitoring and improvement of supply chain and KPIs. Responsible for maintain tier boards with the accurate data and record the daily performance, safety, delivery and quality, also ensure the data is communicated in the startup meetings. Ensuring continuous improvement within the quality control and culture. Maintain a close communication and coordination with the operational team to develop a continuous improvement strategist to increase productivity and quality goals. Responsible for create and implemented embroidery process. Resulting in first in world productive embroidery department.Developed and implemented recycling programs. In addition to overall waste management processes. Analyze and implemented initiatives related to increase the recycling weight and reduce the general waste. Provide support to any injury employee as Certified EMR, responsible for claim report and investigation.Ability to communicates and provide Spanish linguistics support to other facilities and help with translation for safety protocols, procedures Show less

    • GXO Logistics, Inc.

      May 2021 - now
      • Training. Manager Travel team

        Jul 2024 - now
      • Learning and Development Manager

        May 2021 - Sept 2024
  • Licenses & Certifications