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Carlo Samaan

Carlo Samaan

Cashier

Followers of Carlo Samaan819 followers
location of Carlo SamaanDubai, United Arab Emirates

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  • Timeline

  • About me

    Back Office Agent @ Majid Al Futtaim | CSRC, Social Media

  • Education

    • Université La Sagesse - ULS

      2013 - 2017
      Bachelor of Business Administration - BBA Business Administration and Management, General

    • AUL (Arts, Sciences and Technology University)

      2017 - 2022
      Bachelor of Business Administration - BBA Business Administration and Management, General

  • Experience

    • Caltex Lubricants Middle East

      Jan 2013 - Jan 2014
      Cashier

      • Assisted in restock.• Managed inventory.• Assisted customers during check out.

    • Librairie Antoine

      Aug 2013 - Jan 2014
      Customer Service Agent

      • Assisted in customer service and sales.• Managed inventory.• Organized products pre and post opening hours.

    • Alfa Telecommunications

      Jan 2015 - Feb 2017
      Customer Service Representative

      • Assisted customers via call center with their telecommunications issues.• Trained new recruits.• Aided in customer research via feedback analysis.

    • JustDK

      May 2017 - May 2018
      Sales Representative

      Just DK, Dubai, UAEJust DK is a toy distributor and shop in the UAE.• Set up meetings with potential clients in Lebanon.• Presented and displayed the products for interested parties in Lebanon.• Helped Dubai’s sales team with existing accounts and orders.

    • NokNok

      Aug 2022 - Nov 2022
      Customer Service Agent

    • Bankers Assurance SAL

      Nov 2022 - Nov 2023
      Customer Relations Specialist

    • Majid Al Futtaim

      Nov 2023 - now
      Back Office Executive

  • Licenses & Certifications

    • Develop Your B2B Marketing Skills

      LinkedIn
      Sept 2023
      View certificate certificate

    • Fundamentals of digital marketing

      Google Digital Academy (Skillshop)
      Sept 2023
      View certificate certificate

    • Customer Service Representative Certification (CSRC)

      Alfa Telecommunications
      Jan 2015

    • Telephone Skills certificate

      Alfa Telecommunications
      Jan 2015

    • Communication Skills certificate

      Alfa Telecommunications
      Jan 2016

    • SAP Business One Essential Training

      LinkedIn
      Sept 2023
      View certificate certificate

    • Customer Behavior certificate

      Alfa Telecommunications
      Jan 2016