Radhakrishnan Govindan

Experience

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  Care Info Systems

  Feb 2007 - Apr 2010

  Senior Desktop Engineer

  Installation, Configuring, Managing &Maintaining Windows Server 2003.▪ Troubleshooting OS like Windows 2000 Server, Windows 2003 Server.▪ Updating servers with latest service packs and hot fixes through WSUS.▪ Active Directory users and groups management.▪ Scheduling Backup & Restoring by using Symantec Backup Exec 11d.▪ Software Deployment through GPO.▪ Installing and troubleshooting software.▪ Monitoring the leased line connectivity.▪ Clearing Virus issues form the Servers.▪ Managing Firewall. Show less

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  CMS Infosystems Pvt. Ltd.

  Sept 2010 - Jun 2011

  Senior Engineer

  Responsibilities : ▪ Management of LAN Servers, desktops and Network Connections.▪ Windows 2003 Active Directory Management.▪ Planned, Installed, configured and Administration of Exchange 2007.▪ Patch management, scanning systems for security MIS configuration using Microsoft baseline security analyzer.▪ Administering web mail server for the company.▪ Group policy implementation for domain and auditing.▪ User rights and ID Management.▪ Finding vulnerable areas of servers and giving cost effective solutions. ▪ Management of DNS, DHCP and File Servers.▪ Troubleshooting the servers in case of failures.▪ Configuration of file and Print Servers.▪ Designing and Implementing Group Policies.▪ Administration of Sonic Firewalls.▪ Performed Disaster Recovery of Windows 2003 domain controller and Exchange Server 2007.▪ Backup of LAN servers.▪ Administration of Microsoft Internet Information Services. Show less

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  Airworks India Engg Pvt Ltd

  Feb 2011 - Sept 2013

  Senior Executive-Information Technology

  Responsibilities : ▪ Exchange Mailbox Migration: Implemented Exchange 2007 SP2 with Edge Subscription. Installed another exchange 2010 SP2, moved all the mailboxes and Public folders to the new server. ▪ Administration and troubleshooting of Exchange 2007 Servers & Exchange 2010 Servers.▪ File Server Migration: Migrated file server from one server to another in 2003 domain.▪ Configuration of DNS servers▪ Installation, Configuration and Troubleshooting of Domain Controller and Additional domain controllers. ▪ Installation and troubleshooting of Windows 2003 & 2008 and Exchange 2007 and 2010 Servers.▪ Configuration of SCSI disks for RAID 5 and RAID 0 for IBM Servers.▪ Maintaining servers (Windows 2003 & 2008 server, Exchange 2010, DNS, DHCP, FTP, Go Global, ARCA Backup,). ▪ Enabling quota management for the users.▪ Finding vulnerable areas of servers and giving cost effective solutions. ▪ Implementation of Kasaya server. Requirement was to maintain central database of hardware & software inventory, deploying software’s / security patches etc.▪ Group policy implementation for domain and auditing.▪ IIS administration for the local site.▪ Implemented backup and restore strategy.▪ User rights and ID Management.▪ Data recovery and disaster management planning.▪ Firewall Configuration with CFS and VPN Configurations between Sites Show less

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  Wipro

  Oct 2013 - Apr 2019

  Technical Lead-MICROSOFT Operations

  Manage small to 1, 00,000+ seat Microsoft Active Directory and Exchange migration projects.▪ Create detailed planning, procedures, and training documentation.▪ Develop custom solutions and applications to increase automation and efficiency.Key Accomplishments▪ Migrating and thoroughly documented the procedures to migrate from various environments to the latest version of Exchange 2016.▪ Implemented ADFS & WAP For Exchange 2016 publishing to Internet▪ Implemented Enterprise Mobility and Security for the Wipro Office365 Mailboxes with well documented SOPs, Procedure and Support Documents.▪ Implemented Password Sync Based Authentication for the office365 using Azure AD Connect and Migrated from ADFS Auth to Password Sync Auth.▪ Migrated ADFS 2012 to ADFS 2016 with Proper Documentation without Impact to Any applications. ▪ Went to Myanmar to solve the Cyber Attack breach and restored Exchange to the new servers within 2 days of issuesRecent Projects▪ EMS Implementation to all office365 users. Implemented Conditional Access Policies, MAM, Azure AIP, Autopilot Solutions using Azure AD MFA Solutions.▪ Implemented B2E, B2B solutions for the Wipro And Partners.▪ Migrating from Exchange 2010 to Exchange 2016 using Hardware Load Balancers, ADFS, WAP Solutions for 60,000 Mailboxes including DAGs and architecting for 5 Different Exchange sites with HA/DR Plans.▪ Migrated from ADFS Based Auth (Federated) to Azure Active Directory Password Sync authentications with well-planned and Zero Impact.▪ Architected and migrated from ADFS 2012, ADFS Proxy 2012 to ADFS 2016, ADFS Proxy 2016 with Zero impact to all the applications integrated with ADFS. Major Responsibilities▪ All Escalations and Changes are being validated and solves on time.▪ Evaluations, POC for the new Products and features are being taken care.▪ Azure AD, Office365 Features are monitored and enables to the Users. Show less

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  Microsoft

  Apr 2017 - now

  Microsoft Certified Trainer
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  EY

  Apr 2019 - now

  Microsoft 365 Consultant

  Working in the Engineering team and taking care of Microsoft 365 Services New Implementation, Updates, Enablement whenever new feature introduced, Changes Announced. Manage all aspects of projects, including project plans, scheduling, and task management from the planning and design stages to the documentation, training, and transition stages.▪ Managing 365- 350K Seat Users Prod, DEV, Non-Prod and UA Tenants. Microsoft Active Directory and Exchange migration projects.▪ Create detailed planning, procedures, and training documentation.▪ Develop custom solutions and applications to increase automation and efficiency.Key Accomplishments▪ Implemented 21V China based Microsoft Exchange online Migration from On-Premises. ▪ Created and Implemented Guest access Portal to the clients using the PowerApps, Microsoft Automate, Microsoft Graph API, Azure AD.▪ Implemented Dynamic Groups Governance, Features Enablement and Life Cycle.▪ Tested and Documents SSPR Enablement for 350K Users.▪ Working in the Licenses, Provisioning Scripts. ▪ Implemented script for Dynamic Groups (AAD & O365) creation and Service Enablement Process.▪ Created and Deployed Microsoft 365 Unified Audit logs Script for 21V Hosted Office 365 tenants. ManagedMajor Responsibilities▪ Providing L4 level support to the Sustenance team and solves Critical issues. ▪ All Escalations and Changes are being validated and solves on time.▪ Working in Microsoft 365 New Business requirements and enables on time without any impacts.▪ Evaluations, POC for the new Products and features are being taken care.▪ Azure AD, Office365 Features are monitored and enables to the Users. Show less