Aneta Kosidlo

Experience

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  Torretta Limited - Irish Gift Shop

  Jul 2005 - Dec 2005

  Shop Assistant; Customer Service Representative

  Advised customers of different products in the store and special deals to ensure customers’ satisfaction with the service providedTook cash and processed credit cards, cheques and voucher transactions at the cash register

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  Teagasc – Ashtown Food Research Centre

  Feb 2006 - Dec 2006

  Training Co-Ordinator

  Prepared Power Point presentations for courses, using different information for each of the classesArranged venues for the lectures and exams, including multimedia set-upAssisted with exam invigilation and miscellaneous administrative duties to meet deadlines

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  DePaul Trust - Head Office of Charity Organisation

  May 2007 - Aug 2007

  Clerical & HR Officer

  Coordinated and maintained full process of recruitment administration, concentrated efforts on the most important priorities to meet deadlinesOrganised trainings for employees including sourcing coaches and venues availability as well as purchase orders Assisted management with making travel arrangements for appropriate company staff

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  Ingersoll Rand, Diversified industrial company

  Oct 2007 - Oct 2007

  Legal Coordinator

  Prepared and maintained standard contract documentation and assisted with the legal aspects of business unit migrationsProvided general administrative support to the legal service team through quality check and other follow–ups

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  GLS - General Logistics Service

  Nov 2007 - Mar 2012

  Won award for achievement in GLS for organising “Express”’ project, including design, promotion, training and specialized system updates to perform revenue maximisationSupported 6 Depots, 7 Sales Representatives and liaised with other departments using different procedures and company policies to meet deadlines and accomplish targetsPresented and sold company products and services to current and potential clients by preparing quotations, making cold calls and dealing with the customers face to face to increase sales volumeGenerated daily statistics, reports with accuracy and attention to detail to provide feedback to customers and management with relevant informationProvided “on the job” training to new staff and supported other departments, including customer events, occasional campaigns, internal and external meetings Show less

  • Sales Administrator

    Dec 2008 - Mar 2012

  • Customer Service Representative

    Nov 2007 - Nov 2008
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  Eurospedycja- t/a ROB - Transport and Logistics Company

  Sept 2012 - Jul 2013

  Office Manager

  *Prioritized and completed multiple tasks, follow through with all the members to achive group and individual goalsGained new business customers by direct and tele sales and provided professional customer service for all clients Dealt with claims from national and international customers in conjunction with insurance company Promoted company in other European countries by using social media marketing (FB, Twitter, Linked In etc.) Recruited new workers, prepared and delivered training to all employees, managed performance, set up procedures and built structures Show less

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  Personal Development Training Company

  Jan 2014 - May 2014

  Event Manager (volunteering)

  *Planned, orgnaised and monitor all Pre Event, Event and Post Event activities (venue, equipment, IT settings, food, transport, tickets, accommodation for trainers, etc.) to ensure staff is on task and attendees of the event are satisfied with their experience*Designed and developed promotion (newspapers, social media, mailing, selling tickets face to face during other Events)*Found solution to any issues that arised concering services or programmes provided*Fully responsible for project budgeting including negotiation with hotels and media representative Show less

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  Scandic Hotel Forus

  Aug 2014 - Feb 2015

  Restaurant Assistant

  *Provide excellent service to customers at restaurant, provide assistance and support to the restaurant staff and chefsSet up and detailing of banquets, conferences and business meetings

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  Corporate company - positioned as a Leader in the Magic Quadrant for Finance and Acc.(outsourcing)

  Mar 2015 - Mar 2016

  Customer Service Representative - english line

  💼Managed a high volume of 'customer cases' in very busy office environment to meet deadlines & achieve targets (approx. 12 minutes per customer included outbound call, sending emails & tracking in the system or 6 minutes per email case responding on customer Service Request created online)🌟As a team member of Billing Department (English support) for International Business Customers, providing high quality customer assistance over the phone and e-mail: dealt with billing and payment issues, subscription activation, licenses allocations, purchasing new plans, software installations etc Show less

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  FairWind A/S

  Apr 2016 - Dec 2016

  Travel Project Assistant

  💼 Planned and organized accommodation and travel for over 600 subcontractors and office staff worldwide, in line with specified budgets and key performance indicators (KPIs).🌟 Negotiated contracts with new suppliers and renegotiated agreements with strategic partners.💥 Booked flights in real time through general websites and Global Distribution Systems (Sabre)

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  European Wind Academy

  Jan 2017 - Dec 2021

  Training Centre Senior Specialist

  💼 Lead a team of internal & external trainers & supported staff in a fast-paced office, collaborating closely with the Academy Manager.🌟 Manage relationships with key clients, build long-term partnerships based on trust & leverage excellent networking skills.💥 Develop the customer base in Poland & international markets, acquire new contracts, negotiate terms of cooperation.💰 Take responsibility for achieving sales targets & driving the development of the company’s service portfolio.💫 Collaborate closely with technical & operational teams to ensure optimal customer service.📗 Stay up-to-date with industry trends by attending workshops, events, and reviewing publications in the wind energy/ renewable sector.🔖 Manage the training budget & develop various training proposals, ensuring the highest standards are maintained.🧗 Prepare offers, presentations & reports for both the parent company and clients. Show less

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  JobProject.com.pl

  Jun 2020 - now

  Business Trainer, Career & Life Coach, Project Specialist

  💼Supporting startups & growing businesses by helping create strategies, implement effective sales, optimise processes, & build solid foundations for business growth🌟Preparation & delivery of training programs tailored to the unique needs of clients📗Assisting job seekers in actively pursuing employment 💥Coaching & mentoring for individual professional business owners & their teams members 💫Organizing conferences, workshops, and other events related to employee development

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  Abundant Result Coaching

  Jun 2020 - Dec 2023

  Senior Sales Specialist

  💼 Specialized in selling luxury-tier coaching programs recognized as the gold standard in personal and professional development.🌟Delivered tailored experiences to discerning clients, aligning premium program offerings with their unique needs and goals.💥Successfully achieved top sales rankings by blending exceptional sales skills with a client-centric approach, ensuring high levels of satisfaction and trust among premium clientele.💫 Cultivated strong and enduring relationships with high-value clients, establishing trust and delivering transformational outcomes.📗Support in improving company management processes & team leadership, as well as training team members in professional customer service and effective sales techniques. Show less

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  Jobs First sp. z o.o.

  Mar 2024 - May 2024

  Participant Consultant/ Advisor

  💼Took a part in the "Path to Employment After Coal - EU outplacement program, works with individuals facing challenging employment situations, transitioning from the coal industry. 🌟Invited & recruited participants, which required strong networking skills across various levels. This included collaborating with institutions, organizations, employers & individuals to ensure broad engagement. 💥 Played a key role in developing new procedures & adapting strategies to meet evolving needs. Focused on finding smart solutions, demonstrated high flexibility, & navigated challenges to ensure the program’s success.📗Reskilled & upskilled: Supported participants in acquiring new qualifications and skills necessary to transition to different sectors, helped them with job applications, and provided emotional and motivational support. Show less

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  MELANGE POWER/ EduPower2024

  Jul 2024 - Oct 2024

  Project Specialist

  💼 Successfully closed 80% of sales transactions during the inaugural edition of the 'Edu Power 2024' industry event in the renewable energy sector. 🌟Actively acquired business partners from both warm & cold markets, negotiated cooperation terms, and finalized key agreements, resulting in over 50 engaged companies (41 exhibitors, 30+ speakers, local authorities, and 40+ schools and universities). 💥Played a key role in the project, managing ad-hoc tasks, adapting to dynamic changes, and solving problems effectively. 💫Built and strengthened long-term relationships with partners, leading to strategic future collaborations.📗Streamlined workflows by creating and implementing new processes, documentation, and presentations, improving efficiency and partner satisfaction. Show less

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  ICN-International Council of Nurses

  Jan 2025 - now

  Project Management Officer

  🗂️ Project Planning & Execution 💬 Stakeholder Engagement & Communication ⚖️ Resource & Risk Management 📊 Reporting, Compliance & Process Improvement 💻 Technology Integration & Training Support