Matt Fletcher

Experience

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  ECartz.com

  Apr 2004 - Dec 2004

  Web engineer

  Primarily worked on the osCommerce shopping cart system.

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  Amazon.com

  Jan 2005 - Feb 2008

  Software Development Engineer

  I advanced Amazon website functionality during a period of company hypergrowth, designing, developing, testing, and implementing modifications related to Marketplace content templates.◇ Designed scalable solutions to accommodate rapid growth in customer base.◇ Enhanced user experiences by developing updates and features using JavaScript while leveraging user behavioral data and feedback.◇ Supported various business units, rapidly addressing service requests via troubleshooting and root cause analysis.Select Achievements◇ Integral in modernizing Amazon Payments UI for Gurupa system, enabling sellers to transfer funds to bank accounts while streamlining and improving display of transaction data. Show less

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  The eCartz Biz

  Sept 2009 - now

  Web Programmer

  Managing the back-end development for open source CE Phoenix Cart shopping system, I play an integral role in servicing small & medium-sized business clients.◇ Currently operate in part-time capacity, continually improving and updating system infrastructure and capabilities to align with ever-evolving industry standards.◇ Develop system-wide and client-specific feature updates and add-ons in partnership with Co-Lead Developer and four certified Developers. Communicate with clients to gather and understand requirements for requested features.◇ Maintain critical infrastructure for open source system, including hosting services. Provide troubleshooting and debugging as well as AWS provisioning/maintenance.◇ Empower clients to perform in-house implementations by providing one-on-one support with online visibility; mentor client teams to implement customized solutions for cart system functionality based on unique business needs.Select Achievements◇ Directed modernization for CE Phoenix Cart shopping cart system, increasing functionality to include autoloaded classes, class overrides, templated files, and numerous customization options. Developed expanded version that enabled third parties to upload and sell products.◇ Designed and configured eCommerce stores for 100+ clients, maximizing customer satisfaction by addressing individualized store needs.◇ Spearheaded development of back-end infrastructure and administration interface for Google Chrome New Tab extension, enabling client businesses to increase customer engagement.◇ Created native cloud-based content management system StretchyCMS, operating on AWS with fully managed auto-scaling to support unique client needs, from cost-effectiveness to operational expansion.◇ Reduced costs of serverless AWS Redshift by 90%+ after diagnosing and resolving scaling issue within application. Show less

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  Digital Room

  Nov 2022 - Jun 2024

  Software Engineer

  I elevate Logo Sportswear’s business operations by engineering and maintaining an essential, internal eCommerce orders application for the sales and customer service teams.◇ Work closely with Product Owner and two Developers while aligning projects with company growth objectives via Scrum meetings and best practices.◇ Design and implement features based on end user feedback; participate in department leadership meetings to gather and define requirements for future projects.◇ Continually improve system performance for ~100 end users through meticulous data analysis; identify, troubleshoot, and debug legacy issues.◇ Streamline workflows by conceptualizing and implementing automated processes and custom modifications.◇ Advance team-wide technical competencies, educating teammates on system-specific configurations and processes.◇ Migrate from monolithic single page to modernized set of small-scale, autoloaded, SOLID classes. Select Achievements◇ Currently building out system to enable rapid internal tracking of packages throughout production process, improving coordination across multiple business units.◇ Reduced average load times for critical page from 20 seconds to within one second after developing custom solution with MySQL correlated subquery, streamlining data processing. ◇ Improved average search page performance from 10+ seconds to less than two via replacement of two SQL queries joined in PHP.◇ Enabled business leaders to define open production days without code changes by creating custom internal tool.◇ Strengthened cross-functional workflows and time-sensitive communications by expanding direct messaging system with specific customizations for new pattern. Show less