Kim Ballantyne, CFM

Experience

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  Alterna Savings

  Jan 2005 - Jan 2011

  Manager; Facilities, Procurement & Office Services

  Reporting to the VP Operations, with 7 direct reports, responsible for developing & managing processes and procedures that ensured the smooth operation of all Real Estate, Facilities, Procurement and Office Services functions for 27 locations, with operating budgets of $6.5 million and capital budgets of up to $2.0 million annually.Accomplishments:• Lead a team of 7 by transferring my broad range of knowledge resulting in a Support Staff Service Star Award.• Nominated for Management Service Star Award.• Achieved “Award of Excellence” presented by Bullock Design Associates for outstanding personal commitment to the Facilities Management profession.• Successfully managed 40% staff downsizing while sustaining service levels. • Managed the sale of 2 properties resulting in sale prices 35% over asking.• Reduced Occupancy costs by 9% by implementing cost centre structure to identify areas of waste.• Further reduced operating costs by consolidating 5 administrative locations into one 40,000 sf corporate location.• Developed and implemented a wide variety of policies and procedures that resulted in additional cost savings and efficiencies (Space standards, Purchasing, Pandemic Plans, design, furniture, signage, Health & Safety, Security, Travel and Expense,).• Successfully managed multiple capital projects annually with projects completed on time and within budget• Successfully incorporated the new Brand image of the Credit Union into the physical environment thus improving customer awareness of the brand.• Provided guidance with Health & Safety issues and oversaw implementation of the Health & Safety Committee's recommendations• Assisted with the development and implementation of Disaster Recovery Plan.• Developed the model for new flagship retail branch prototype. Show less

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  BrokerLink

  Jun 2012 - Aug 2021

  Manager; Real Estate & Facilities

  Responsible for building the Real Estate & Facilities department from the ground up for 55 corporate & branch locations across Canada by developing processes that ensured the requirements for space as well as all related contents therein were well considered with solutions implemented in a timely and cost-effective manner. After substantial expansion of locations to over 200 sites across Canada, went on to specialize in space optimization, design, furniture, and construction standards as well as project management for 75 Ontario locations with capital budgets of up to $2.5 million annually.Accomplishments:• Lead & motivated team resulting in multiple Ovation Awards for exceptional service.• Managed multiple cross functional capital projects annually (new site build outs, existing site re-modelling and move management) on time & consistently under budget. • Overcame COVID related project deadline challenges by developing strong relationships with landlords & vendors that promoted dedicated commitment to excellence & industry best practices.• Created multiple standards & processes resulting in cost savings, improved efficiencies & enhanced work environment. i.e.: Space Utilization, Capital Project planning/ budgeting/ scope/business case development, Design & finishes standards, Architectural/Mechanical/Electrical standards, Preventative Maintenance, Ergonomics, Furniture, Signage fabrications, Safety & Security, Leasing, Acquisitions due diligence & integration.• Developed standards for incorporating Brand & culture into the workplace enabling better brand recognition & a more positive work environment. • Implemented space utilization standards enabling a more collaborative & flexible workplace designed to support the future hybrid work policy.• Negotiated discounts for furniture resulting in discount of 52 – 76% with savings of $150 - $500K annually).• Developed lease audit procedures resulting in significant operating cost savings ($90- $500K annually). Show less

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  CMLS Financial

  Mar 2022 - now

  Facilities Manager