Mark McSpadden

Experience

• 

  IMI Norgren

  Jan 2009 - Jul 2011

  Customer Service

  Provided as best internal customer service, accounts, sales support, picking and packing and other roles. Jack of all trades.

• 

  Pneutech Pty Ltd

  Aug 2011 - Jan 2020

  My role at Pneutech is to focus on improving productivity, throughput and reduction of downtime for our customers coupled with prompt support and service. Our main drive is the assistance of the implementation of LEAN manufacturing by de-commodifing the pneumatics sales process which will ensure future profitable business is conducted here in Australia especially in the manufacturing sector

  • Product Manager

    Oct 2017 - Jan 2020

  • Business Development Manager

    Aug 2011 - Sept 2017
• 

  Pneutech

  Oct 2017 - Jan 2020

  Product Manager

  Mix of roles:Product technical support and selectionSupplier communicationApplication design Customer servicePurchasing

• 

  Pro Install Electrical Contractors Pty Ltd

  Jan 2020 - Feb 2020

  Project Manager

  *****I don't wish to be associated further with this company or it's director.*****Role included: Scheduling staff, liaising with site contacts, conducting job interviews, quoting, purchasing, supervising.

• 

  Anywhere else

  Feb 2020 - May 2020

  Available for immediate start
• 

  Aussie Veterans Opportunity Shop

  Feb 2020 - Apr 2022

  Volunteer

  Delivery & Pick up driver, sales and retail, online presence. Senior Volunteer.

• 

  Yarra Valley Water

  May 2020 - Oct 2020

  Service Improvement Specialist

  Specialist position dealing with complex applications for Water & Sewer by developers for large multi-lot developments, commercial and industrial as well. Managing customer relationships, customer service and enquiries. Dealing with multiple internal and external stakeholders for desirable outcome delivery.

• 

  Partner Pacific Pty Ltd

  Apr 2021 - Apr 2022

  Wholesale distribution of HVAC and ventilation equipment. Dispatch role. Have made numerous improvements to processes and in some cases improved efficiency by 60%,, saved $1000's on pallets, helped manage warehouse location transition amongst other things

  • Account Manager

    Mar 2022 - Apr 2022

  • Dispatch Manager

    Apr 2021 - Feb 2022
• 

  Enviroflex Insulation

  Apr 2022 - now

  Leading our service delivery and factory production teams.

  • Operations Manager

    Oct 2022 - now

  • Warehouse Lead

    Apr 2022 - now