Apurva Mittal

Experience

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  Mind Glow Academy

  Apr 2020 - May 2021

  Client Service Professional

  Elevated team performance through comprehensive training, resulting in a improvement in customer satisfactionResolved complex issues promptly, exceeding service level agreements and fostering positive relationshipsImplemented innovative troubleshooting techniques, reducing resolution time and increasing satisfaction levels.

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  Freelancer.com

  Jan 2021 - now

  Appointment Setter
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  Unify Logistic Solutions

  May 2021 - Mar 2022

  Business Specialist

  Exceeded consistent sales targets through innovative strategies and client relationship cultivation, resulting in a 65% revenue increaseSpearheaded cross-functional collaboration, driving process improvements that enhanced efficiency and yielded cost savingsUtilized advanced analytics for data-driven decision-making, positioning the company for sustainable growthCrafted tailored proposals, leading to a 78% increase in contract closures and revenue generation.

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  Nav Logistics Inc

  Mar 2022 - Jul 2022

  Business Professional

  Earned performance awards for achieving customer satisfaction ratings of 80% and securing 7X high-profit accounts.Engineered powerful alliances with key accounts, fostering enduring partnerships and fueling remarkable revenue escalations.Revolutionized transportation logistics, orchestrating substantial cost savings and operational efficiencies.Spearheaded exhaustive market research initiatives, unearthing cutting-edge trends and unlocking boundless business potentials.

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  IT BY DESIGN

  Sept 2022 - Jul 2023

  Business Development Manager

  Spearheaded the establishment of enduring client relationships, propelling long-term partnerships and driving a substantial revenue surgeEstablished influential connections with key decision-makers, leading to significant market share gains and unprecedented revenue growth.Maintained client records in CRM systems, ensuring streamlined data processes for maximum efficiency.Prepared and delivered winning client proposals, business presentations and sales pitches to C-level executives.

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  Self-employed

  Jul 2023 - Aug 2024

  Freelance

  Key Expertise:Business Development: Identifying opportunities and building strong relationships with clients to expand market reach and drive revenue growth.SaaS Sales: Proven track record in closing deals and increasing adoption of SaaS products, using consultative selling techniques to understand and meet client needs.IT Services: Experience in delivering top-tier IT solutions that improve efficiency and support clients' business objectives.Strategic Planning: Crafting and executing tailored strategies that align with clients' goals and market trends.Client-Centric Approach: Prioritizing exceptional customer service and building lasting relationships through clear communication and consistent results.Whether you're looking to optimize your business operations, expand your SaaS customer base, or enhance your IT services, I offer flexible and reliable solutions to help you achieve your objectives. Show less