Jasmine Hatter

Experience

• 

  Texas Woman's University

  Jan 2023 - May 2024

  - Investigated and Troubleshooted problems for support requests- Collected and reported data for networking and physical security usage- Installed computers, printers, monitors, and other tech to University Protocol- Imaged/Reimaged computers for usage- Managed fabrication equipment such as 3D Scanners, 3D Printers, and a CNC Laser Cutter- Fabricated items and tools for university projects- Provided training to students, faculty, and staff on cybersecurity, 3D printing, CAD, and IT systems for efficient and safe usage. Show less

  • Student Assistant

    Jan 2024 - May 2024

  • Student Technology Assistant

    Jan 2023 - Jan 2024
• 

  Kumon North America, Inc.

  Jan 2024 - Jun 2024

  Front Desk Administrator

  Address student/parent concerns or escalate promptly•Assist with and/or manage monthly marketing initiatives and retention events (student awards events, promotions, holiday events)•Manage Customer Service issues as they arise•Keep physical space organized and maintained as needed•Answer incoming phone calls•Communicate with students and parents during class time, addressing student and parental needs, professionally, quickly, and quietly•Help manage student schedules•Book parent conference and orientation appointments•Assisting with the enrollment process and onboarding students and families Show less

• 

  Moody Neurorehabilitation Institute

  Jul 2024 - now

  Reporting Specialist