Dianne Padayachee

Experience

• 

  TFG (The Foschini Group)

  Dec 1995 - Feb 2004

  Credit Controller

  AdministrationBudgetingReportingCashups New AccountsDebtorsStock CaptureStock TakesHuman Resources

• 

  Kingsmead Shoes- Bella Mia

  Aug 2005 - May 2007

  Assistant Manager/Salesperson

  • Customer service• Mediate in confrontations between staff and customer• Final authority in matters of customer services• Effective training of staff in customer services• Safety and security• Secondary key holder• Respond in times of an emergencies• Visual merchandising and inventory control• Making sure the merchandising uses the planogram• Maintain the brand image• Inventory displaying• Rotation of stock• Merchandising so as to reduce theft• Operations• Store policies and procedures are followed • Housekeeping• Ensure staff cleanliness and presentabilityStore and window cleanliness Show less

• 

  BUSBY - MANGO

  May 2007 - Feb 2008

  Assistant Manager/Administrator

  • Sales generation • Meeting monthly, quarterly or annual sales goal• Setting individual sales goals(quotas)• Incentives for sales performance• Operations in terms of costs reductions• Customer service• Mediate in confrontations between staff and customer• Final authority in matters of customer services• Effective training of staff in customer services• Safety and security• Primary key holder• Respond in times of an emergencies• Safety meetings• Division of responsibility• Delegation of responsibility• Visual merchandising and inventory control• Making sure the merchandising uses the planogram• Maintain the brand image• Inventory displaying• Rotation of stock• Merchandising so as to reduce theft• Hiring, training and development• Responsible for all of the above• Effective training for the job description• Hire staff using the company guidelines • Do all appropriate checks on all staff• Operations• Ensure the store is adequately staffed • Check stock levels ensure no shortages• Trade according to company time• Deal with staff disciplinary• Ensure rosters and time sheets are signed off• Liaise with head office Show less

• 

  Investec

  Feb 2008 - Jul 2008

  Fica Administrator Uk Treasury Department

  Compliance and statutory implementation of FAFT, FAIS, FICA, POCA, FIC AND AML/CFT acts and controls· Verifying the identity of businesses and clients· Keeping records of business relationships and transactions· Reporting duties and obligations to give and allow access to information· Adoption of company measures to promote compliance and accountability· Using KYC and CIV procedures to flag suspicious behaviour and escalating it to the MLRO of the London office· Applying the company prescribed limits to cash and electronic transfer of funds· Obtaining senior Management regarding PEP’s and sanctioned countries· Maintaining and monitoring all business accounts and transactions· Compiling reports in line with regulations for senior management and record purposes Show less

• 

  Bewise Insurance

  Aug 2008 - Feb 2009

  Insurance consultant

  Cold calling · Pitching insurance options to customers and encouraging them to make purchases that meet their needs is a chief responsibility· Thorough understanding of the products sold and able to manage sales data by collaborating with information technologyprofessionals and using software effectively· Established personal and office sales goals· Draft reports and correspondence· Seek out new clients and set appointments with them, and they might help create marketing programs· Solid customer service skills are critical in the consulting field· Strong verbal and interpersonal communication skills for working with both clients and team members in addition to good writtencommunication skills· Turn complicated data into clear information for clients and have a strong knowledge of statistics. Detail-oriented, self-directed,analytical and good at solving problems· Strong negotiation and time management skills Show less

• 

  Supergroup south africa Mica Hardware stores

  Feb 2009 - Jul 2011

  Administration/Management/Operations

  Bookkeeping and statements of debtors, creditors, cash flow and cash book· Following up on bad debts, debtors ageing and PTP· Opening new client and corporate accounts· Project Management of new initiatives by staff and head office· Filling the store level Human resource functions of hiring, clocking, overtime, disputes, leave, time management, training, etc.· Handling of new suppliers and products· Cold calling· Product placement, win/loss analysis, pricing, stock rotation, write offs and maintaining planogram· Operational duties of safety and security, closing/opening of stores, launching of brands, reporting and management meetings· Administrative duties, ordering and maintaining office supplies, uniforms, badges and hygieneEnsure that staff are driving and increasing turnover, while building new client relations· Providing senior management with monthly reports and planning· Build and maintain effective working relationships with management and staff· Maintaining budgets and providing forecasts of turnover· Ensuring that all Debtors, Creditors and Assets where updated and maintained· Providing Head office with relevant Human resource and Salary documentations· Assisting in the year end close of financial records· Maintaining the backup of the all data files and resolving any audit queries that may arise daily.· Controlling of stock levels, orders, stock-takes and shrinkage· Upholding the safety and security standards of the company and legislator· Liaising with the Brand Head office regarding all advertising, special offers and customer queries· Tracking all online sales, processing and delivery with after sales care· Implantation and regulation of company policies and procedures· Most important is maintaining an open client relationship of trust, independence and building the knowledge and skills of junior staff members while never bringing the company into disrepute Show less

• 

  BDO South Africa

  Jun 2015 - Sept 2015

  Learning and Development Coordinator/ PA/ Admin Audit

  Diary, Calendar, Meetings, Travel arrangements and Bookings ManagementLiaising with Facilitators and HR Departments in SA and Africa to schedule trainingPrinting of course material, feedback reports and registers( ensuring submission for processing to HR Head Office JHB).Sending invites to trainees and attendees,CateringProcessing Purchase orders for Invoices Assisting HR with VAC work training coordination Reviewing Monthly Budget from financeMaintaining documents on training drive - filing of all Residual assessment solutionsPreparation of CPD certificates and liaising with marketing for all design workAUDIT-PA/ADMINISTRATIONPreparation of Partners WIP reports, WIP aging reports, Invoices, credit notes and Purchase ordersCreating Provisions, write-offs and nil balance and closing of Audit EngagementsCompilation legal Letters of Audit and Partner request for Audit engagement letters, Trust letters, No Objection letters, etc.Maintaining Partners Diaries, booking , meetings and billing scheduleLoading new clients on CRM and requesting statutory and tax documents for new Auditor take overBookings for SAICA, IRBA and other accounting bodies seminars.Telephone, email, inter-office and client relations.Record keeping of all electronic documents and files. Show less

• 

  Self-employed

  Jan 2016 - Jan 2019

  Business Specialist