Brian Morrison

Experience

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  Coca-Cola

  Jul 2004 - Dec 2008

  Ontario Market Unit Manager Full Service Vending

  Brand development Developed brand strategy growth execution in channelsStrategic business planning Industrial relationsEquipment placement Customer relationsOperation Cost ManagementComprehensive database management

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  Coca-Cola Refreshments

  Jan 2009 - Jan 2018

  Serve as Functional liaison between the Customer and all CCR business support systems, service infrastructure, billing/invoicing, warranty submissions, QMC program execution, OEMs. Responsible for coordinating and engaging all needed 3rd party resources, internal and external networks, to resolve issues promptly and equitably to Customer. Coordinate support and provide resources for customer issues needing immediate attention Manage and coordinate Construction Projects (i.e. new construction, rebuilds etc.) and Special Projects designed to generate incremental OI plus, support Quality Maintenance Program initiatives. Subject matter expertise to provide consultative services to Customer for all aspects of complex beverage dispensing platforms, including ancillary systems (water filtration, RO units, ABS etc.) , installation processes and activities, special project execution, equipment repair service, and all quality programs and initiatives.Enhance delivery of training applications for Technicians, Customer Field Consultants and Crew personnel on OEM equipment, preventative maintenance, and new beverage technology or dispensing applications.Working with the National Customer Team, identify and develop strategies to improve the delivery of equipment service and reduce the maintenance/repair costs and improve beverage quality to Customer. Develop procedures / processes to support business needs Show less

  • National Customer Operations Manager –McDonalds

    Jan 2015 - Jan 2018

  • Network Operations Manager/ Market Unit Director

    Feb 2012 - Jan 2015

  • Warehouse Manager

    Jan 2009 - Feb 2012
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  Coca-Cola Limited

  Jan 2018 - Dec 2022

  Service Operations Manager Canada

  Development of service provider capability and capacity to support the reactive and scheduled service of all fountain equipment for Canada , (speed, quality, and cost). Working closely with the Bottling and 3rd party network, sales support, and customer operations, driving consistent service performance, timely response, while ensuring proper cost management to help achieve our goal of becoming our Customer's most valued supplier.Expand service provider network capabilities to perform fountain installs. Show less

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  DAVACO

  Apr 2021 - now

  Operations Manager