Kari Cousineau

Experience

• 

  F & M Community Bank

  Jul 2006 - May 2023

  Bank Secrecy Act Committee member. Elder fraud abuse reporting to the State. Perform vault, teller drawer and Visa card audits. Compliance for client ATMs through Customer Due Diligence. Daily reports including online banking enrollments and changes and cash compliance limits. Mobile capture deposit audit and approval of increases.. IT Committee member. Ceritified Community Bank Security Officer (CCBCO) through ICBA (expires 12.2024). Contact for security vendors, law enforcement and attorneys. Fraud research and reporting to law enforcement and associates. Led annual training for banking centers including online and in person. Updated Security Policy annually and as needed. Ensuring keys, key fobs and vault access is audited and associates have appropriate access. Monitor camera systems. Daily decision making on overdraft list and staying in contact with those clients. Opening personal and business accounts, credit card sales and personal loans. Supervisor of banking center tellers. Helping clients with banking questions, account reconciliation, debit card disputes and fraud issues. Ordering and selling banking center cash. Help clients with online and mobile banking, debit cards and statements. ATM loading, maintenance and reconciliation. Process deposits, withdrawals, loan and credit card payments, Money orders, Cashier Checks, prepaid Visa cards and sending wire transfers. Helping clients with online and mobile banking, statement and debit cards. Completing Currency Transaction Reports.

  • Compliance & Internal Audit Support

    Jan 2022 - May 2023

  • Bank Security Officer

    Jan 2022 - May 2023

  • Personal Banker

    Oct 2018 - May 2023

  • Senior Teller

    Jul 2006 - Oct 2018
• 

  After Hours Paranormal Investigations

  Jan 2016 - now

  Senior Investigator
• 

  First Horizon Bank

  Jun 2023 - Aug 2024

  Teller Operations Coordinator

  Process client deposits, withdrawals, loan payments, change orders and wires. Responsible for banking center monthly self-assessment report. Sole custody of vault; orders and sells weekly cash. Responsible for audits including safe deposit boxes, access keys and codes, inventory of keys and codes and teller cash boxes. File reports as needed including Currency Transaction Reports, Fraud and Suspicious Activity. Oversee all operations related activities in the banking center.

• 

  Mainstreet Community Bank of Florida

  Aug 2024 - now

  Assistant Branch Manager