Rashid Anwar

Rashid Anwar

Technical Support Representative

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location of Rashid AnwarBengaluru, Karnataka, India

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  • Timeline

  • About me

    Tier 1 - Technical Specialist at Commvault

  • Education

    • K V No. 1 Portblair

      2005 - 2006
      10+2

      K. V. No. 1, Port Blair, A & N Islands

    • K V INS CHILKA

      2003 - 2004
      10th
    • National Institute of Technology Warangal

      2006 - 2010
      Bachelor of Technology (B.Tech.) Chemical Engineering
  • Experience

    • Concentrix Corporation

      May 2011 - Sept 2012
      Technical Support Representative

      Working with Data ONTAP 7-modeMonitoring the FAS systems for disk faultsUsing the NetApp Management Tools like OnCommand System ManagerCreating and maintaining documentation of the storage arraysWorking on backup filer for volume creationAvailable for on-call and/or non-business hours to support organizational needsSetting up of Windows and software setup. Ensuring that the compatibility is maintained for all the installed applications.Add user domain account to workstation.Provide details to domain admins when suspecting a problem with the account loginsAnalyze performance of the system and ensure the performance objective and availability of the requirements Show less

    • NVIDIA Corporation

      Oct 2012 - Jan 2015
      Technical Support Associate

      Responsibilities for Server Management:Creation and maintenance of the OU for Active Directory.Creating and removing domains as per business requirement.Creating Universal, domain and local users depending on the user’s business role.Creating and managing Group Policy object for Domain Controller OUCreating, deleting and management of objects i.e. accounts, groups, workstations, printers, etc.Group Policy Object(GPO) administration, troubleshooting and managementPerform housekeeping to clear of stale, unused, expired and objects that are no longer needed.Installation, configuration & troubleshooting system user, computers, switching, NTFS permission & organization unit.Creation and provisioning volume and LUNs on Storage controllers.Providing access to volumes and qtrees using the NAS(CIFS & NFS) protocolsBlock level access to LUN’s using SAN (FC & iSCSI) protocols.Mapping and unmapping of LUN. Expansion of LUN based on the requirement.Worked on NetApp controllers in 7-mode and C-mode administration.Resolve any storage shortages. Alert and resolve any performance issues and notify end-usersEnsure that data is available to all applicationsMonitoring and maintenance of the HW and ensuring high uptime. Show less

    • Commvault

      Dec 2018 - now
      • Tier 1 - Technical Specialist

        Dec 2020 - now
      • Technical Specialist

        Dec 2018 - Dec 2020
  • Licenses & Certifications

    • NetApp Certified Data Administrator, ONTAP

      NetApp
      Aug 2018
    • Commvault Certified Professional V11-2018

      Commvault
      May 2019