Rashid Anwar

Experience

• 

  Concentrix Corporation

  May 2011 - Sept 2012

  Technical Support Representative

  Working with Data ONTAP 7-modeMonitoring the FAS systems for disk faultsUsing the NetApp Management Tools like OnCommand System ManagerCreating and maintaining documentation of the storage arraysWorking on backup filer for volume creationAvailable for on-call and/or non-business hours to support organizational needsSetting up of Windows and software setup. Ensuring that the compatibility is maintained for all the installed applications.Add user domain account to workstation.Provide details to domain admins when suspecting a problem with the account loginsAnalyze performance of the system and ensure the performance objective and availability of the requirements Show less

• 

  NVIDIA Corporation

  Oct 2012 - Jan 2015

  Technical Support Associate

  Responsibilities for Server Management:Creation and maintenance of the OU for Active Directory.Creating and removing domains as per business requirement.Creating Universal, domain and local users depending on the user’s business role.Creating and managing Group Policy object for Domain Controller OUCreating, deleting and management of objects i.e. accounts, groups, workstations, printers, etc.Group Policy Object(GPO) administration, troubleshooting and managementPerform housekeeping to clear of stale, unused, expired and objects that are no longer needed.Installation, configuration & troubleshooting system user, computers, switching, NTFS permission & organization unit.Creation and provisioning volume and LUNs on Storage controllers.Providing access to volumes and qtrees using the NAS(CIFS & NFS) protocolsBlock level access to LUN’s using SAN (FC & iSCSI) protocols.Mapping and unmapping of LUN. Expansion of LUN based on the requirement.Worked on NetApp controllers in 7-mode and C-mode administration.Resolve any storage shortages. Alert and resolve any performance issues and notify end-usersEnsure that data is available to all applicationsMonitoring and maintenance of the HW and ensuring high uptime. Show less

• 

  Commvault

  Dec 2018 - now

  • Tier 1 - Technical Specialist

    Dec 2020 - now

  • Technical Specialist

    Dec 2018 - Dec 2020