Sarah James

Experience

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  Direct Line Group

  Jan 2003 - Jan 2023

  Managing the day-to-day operations for the L&D function including: • Expert in our learning systems and processes and acted as a partner for L&D queries and escalations to stakeholders and all colleagues. • Managed large scale scheduling, logistics and facilitator bookings for L&D programmes involving up to 10,000 people. • Developed e-learning modules for regulatory and mandatory learning, Including Health and Safety using Elucidat rapid authoring tool. Modules would reach every colleague in the organisation and ensure regulatory compliance. • Managed and maintained our internal learning webpages, to support colleagues to self-serve and develop in their careers. • Managed the budgets and processes relating to colleagues completing professional qualifications and apprenticeships, including working with multiple universities and professional bodies. Show less

  • Learning and Development Consultant

    May 2020 - Jan 2023

  • Learning Projects Consultant

    Jan 2014 - May 2020

  • Learning and Development Facilitator

    Jan 2003 - Jan 2014
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  Metro Bank (UK)

  Feb 2023 - Feb 2024

  Learning And Development Specialist

  As an L&D Specialist my role is to be a trusted partner to the business, having a deep understanding of the organisations strategy to help them solve their capability needs. My role has allowed me to engage with lots of specialisms within L&D Including: • The design and delivery of our Leadership Development Programme’s. • Digital experience - e-learning creation of our company wide regulatory courses using rapid authoring tools. • Learning project management and supplier/stakeholder management.• Onboarding Programme. I deliver and iterate our company wide Onboarding Programme ‘Visions’. Show less

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  AXA UK

  Feb 2024 - now

  Design and Facilitation Manager -Leadership