Jani Jovan

Experience

• 

  Slovenska vojska (Slovenian Army)

  Jun 2012 - Oct 2012

  Voluntary military service

  (VED) A 11000 – vojak (I successfully completed sixteen week course for military service.)

• 

  University of Maribor

  Jun 2013 - Sept 2014

  Student member of the senate

  Defending student rights, participating in student politics and be part of creating strategy for University.

• 

  ŠOUM

  Jun 2014 - Jun 2015

  Board member for extracurricular activities

  Organizing, managing and promoting educational, sport and party events.

• 

  T-2 d.o.o.

  Feb 2016 - Apr 2016

  Customer Service Associate

  Helping customers with their accounts, subscriptions and simple technical problems. Advising and selling new services to our existing and new customers.

• 

  Dm-drogerie markt GmbH + Co. KG

  May 2016 - Jan 2017

  Assistant Head of Purchasing Division at Dm drogerie markt d.o.o.

  Negotiating with suppliers on meetings and yearly contracts. Cooperating with suppliers on daily basis with products, marketing, and other issues. Creating product layouts for stores. Coordinating processes between warehouse, stores and marketing department on one side and suppliers on another side.

• 

  MMORE cases

  Jan 2017 - Apr 2017

  Ecommerce Consultant

  Creating and optimizing product listings for MMORE cases at Amazon, Etsy, Ebay, Oberlo, and Modalyst. Product marketing on various forums including Reddit.

• 

  Bitstamp

  May 2017 - Feb 2024

  - Crypto Asset Evaluation and Listing: Evaluate and list crypto assets based on market demand, innovation, and compliance. Manage the listing process aligned with company goals and industry trends.- Product Strategy and Development: Develop and implement strategies for institutional products. Collaborate with cross-functional teams from concept to post-launch evaluation.- Market Research and Stakeholder Management: Conduct market research and competitive analysis to guide product strategy. Manage stakeholder relationships to ensure product alignment with client needs.- Risk Management and Compliance: Collaborate with risk and compliance teams to ensure regulatory adherence for all assets and products. Innovate in asset listing while focusing on risk management.- Product Performance and Customer Experience: Monitor product metrics to drive improvement. Prioritize customer experience in all product decisions, delivering secure and intuitive solutions.Bitstamp is the world’s longest-running cryptocurrency exchange, continuously supporting the Bitcoin economy since 2011. With a proven track record and mature approach to the industry, Bitstamp provides a secure and transparent venue to over four million customers and enables partners to access emerging crypto markets through time-proven infrastructure. Show less - Direct financial, KYC, and compliance projects from concept to completion, including requirements analysis, budgeting, resource allocation, planning, auditing, change management, and launch.- Align objectives and bridge communications with product owners, technical analysts, software engineers, quality assurance technicians, solution architects, and more.- Cultivate a positive customer experience by efficiently and professionally investigating problems, organizing multifaceted logistics, and implementing effective action plans.- Maintain an up-to-date knowledge of consumer preferences, industry trends, and competitor activities to design top-of-the-line products/services/processes. - Process, maintain, and update all documentation, including purchase orders, reports, and other records.- Identify opportunities to simplify internal processes, resulting in effective time- and cost-saving measures. Show less

  • Product Manager

    Jan 2022 - Feb 2024

  • Project Manager

    Jan 2019 - Jan 2022

  • Business Analyst

    Jan 2018 - Jan 2019

  • KYC and Transaction Monitoring Agent

    May 2017 - Jan 2018
• 

  NChain

  Feb 2024 - now

  Senior Project Manager