Clayton Hood

Experience

• 

  Demostock

  Mar 2007 - Jul 2012

  Business Manager

  Salvage , Overstock and Demo goods warehouse.Wholesaling and retailing LG and Samsung major electronics and appliances. Plasma, LED & LCD TV's, Fridges, washing machines, dishwashers etc

• 

  Planet INK

  Nov 2009 - Dec 2015

  Business Operations Manager

  Planet INK is an importer, distributor and wholesaler of printers and ink based in Gauteng, South Africa, with offices situated in the industrial hub of Strijdompark, Randburg. Founded in 2006, Planet INK has grown from humble beginnings, catering to all sectors of the markets, be it small or large businesses.At Planet INK, we distribute OEM, original manufacturer cartridges as well as the Planet INK range produced with recycled materials – which is manufactured under ISO 9001, ISO 14001 and UKAS quality assurance standards and produced in the printer hub of Zhuhai China for your compatibility safety and quality peace of mind. Show less

• 

  Clayton Delville - Fine Gemstones, Diamonds & Jewellery

  Jan 2012 - now

  BUSINESS MANAGER | OPERATIONS MANAGER

  Relationship Management | Client Portfolio ManagementBuilt a substantive international client portfolio, providing bespoke diamond and gemstone jewellery design and manufacturing, elevating service output and solidifying client retention for further commissioned piecesPersonal execution of all briefing sessions with clients to determine quality, design, budget and timelines.Educating clients and taking them on a design journey, through to finalising of commissions.Researched, sourced and built a network of vetted international suppliers.Operations ManagementOwnership of all sourcing and procurement of rough & cut gemstones – negotiating purchase price across international markets, All quality & authenticity assessments.Cultivation of relationships with trading and cutting factories, boasting a well developed knowledge of international gemstone markets.CAD design & interpretation of client requirement with 3D digital modelling. Managing sign off processes through to manufacturingSourced and negotiated manufacturing contracts with jewellery manufacturers following audit of workmanship, set and monitoring of SLA’s, timelines and quality of output.Logistics Management Planning and managing delivery of all items - clearance process, export declarations, customs clearance, customs communication.Meticulously ensuring global delivery via air freight, in person and merchandise in bag (MIB) Fiscal ManagementAcute knowledge and awareness of currency fluctuations; understanding optimised buying and selling periods.Multi currency trading, invoicing and payments. Managing all office practices and client database.Sales forecasting and executionAchievementsSuccessful international portfolio/clientele development (including HNW), securing high value sales and consistently growing client databaseSet up and management of own digital platforms with 20K followers on InstagramConsistent delivery of 5 star service with continued growth of client portfolio Show less