Dhiraj Kumar Singh

Experience

• 

  Etech Global Services

  Oct 2013 - Dec 2014

  Software Developer

  • Contributed to the development of automated chat response scripts in Groovy, focusing on enhancing client data security.• Assisted in creating a Secure Login Application (SLAPP) that integrates Active Directory for heightened security measures.• Participated in the creation of a Dashboard Application for tracking clients and providing real-time notifications to agents.• Collaborated on 'Nomad', a monitoring tool designed to track agent activities and alert supervisors to policy violations, with features for user logout and screenshot capture. Show less

• 

  Harptec Software pvt ltd

  Jan 2015 - Aug 2017

  Sr. Software Developer

  • Contributed to the creation of a Market Data Feeder for real-time data integration.• Built a Backtest and Simulation Environment for system testing.• Integrated RSS feeds for real-time market news updates.• Designed a distributed application architecture for dynamic decision-making.• Applied Supervised Learning Algorithms for accurate price prediction.• Developed Strategic Algorithms for product selling recommendations.• Designed an Automatic Mail Responder for client engagement.• Created an Hourly Performance Reporter for data analysis insights.• Assisted in designing an incident prediction application, delivering hourly to monthly predictions.• Integrated a performance model for model validation and accuracy enhancement.• Optimized prediction algorithms for improved model performance.• Produced visualizations for model predictions and performance.• Provided documentation and user training for end-users. Show less

• 

  Automation Anywhere

  Sept 2017 - Feb 2019

  Senior Software Engineer - ll

  • Contributed to the development of the IQ bot Platform module within the Cognitive team's responsibilities.• Focused on micro-services architecture for the creation and maintenance of software systems.• Implemented concurrent editing for shared resources, facilitating seamless collaboration among multiple users.• Designed system architecture and documented development challenges for future reference.• Participated in code reviews with team members to ensure quality and adherence to standards.• Developed import and export functionalities for managing bot-related data. Show less

• 

  Harptec Software Pvt Ltd

  Mar 2019 - Aug 2024

  • Leading a team in developing and designing an RPA-based engine for automating business processes.• Contributing to the creation of generic data adapters for data retrieval from various sources.• Providing input and leadership in UI/UX design to enhance user experience and interface functionality.

  • Principal Software Engineer

    May 2021 - Aug 2024

  • Lead Software Engineer

    Mar 2019 - May 2021
• 

  Prama

  Aug 2024 - now

  Principal Engineer