Abin Sam Joseph

Experience

• 

  LORDS ENGINEERING

  Jan 2019 - Jul 2021

  •Worked to ensure a positive and hassle-free customer experience.•Assisting the manager in organizing, planning and implementing strategy•Identified and maximized sale opportunities and increased customer retention rates.•Support methodical root cause analysis & resolve non-compliance in part performance.•Handle complaints from customers•Collaborates with other team leaders and departments.•Negotiated price and service with customers and vendors to decrease expenses and increase profit.•Prepare reports, maintain inventories, and keep accurate records, order equipment and supplies.•Assisted in recruiting, hiring and training of team members. Show less

  • Operations Manager

    Mar 2020 - Jul 2021

  • Assistant Operations Manager

    Jan 2019 - Feb 2020
• 

  Alpha Fitness

  Aug 2021 - Jun 2022

  Project Manager

  *Effectively managed project schedules and budgets to ensure timely completion and cost-effectiveness.*Conducted regular inspections of construction sites to ensure compliance with safety regulations and expectations.*Successfully negotiated contracts with contractors to obtain the best results for the project.*Identifying and obtaining support and advice required for the planning and control of the project

• 

  WRENCH Solutions (P) Ltd

  Jul 2022 - now

  Implementation Consultant

  Collaborated with stakeholders to develop and implement process improvements and best practices.Provided technical guidance and support to clients on the use of system applications.Evaluated existing business processes and procedures to identify areas for improvement.Represented the organization in meetings with clients to discuss the implementation of new systems.Developed and maintained detailed project plans and timelines to ensure successful project delivery.