Veronica Vasquez

Experience

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  American University Admissions

  Sept 2007 - May 2010

  Director of Marketing and Communications

  • Implemented, monitored, and evaluated strategic marketing plans to exceed enrollment goals• Created, managed, and executed marketing campaigns• Planned advertising and promotional activities• Analyzed demographic factors associated with our events and the participants.

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  American Association of University Women

  Sept 2009 - Dec 2009

  Fellow

  • Co-authored the weekly “Washington Update,” and AAUW’s Congressional Voting Record• Researched education policy• Managed member database and Elected Officer database• Lobbied Senators and Congressmen• Took minutes for congressional hearings and rallies

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  Threshold Services, Inc.

  Jul 2011 - Aug 2013

  Residential Counselor

  Provide assistance for people with mental illness or co-occurring mental illness and substance use disorders to recover by providing treatment, rehabilitation, and housing and by promoting a caring community through advocacy and education. Other duties include basic case management, crisis intervention, skills training, collaboration with other providers, and developing rehabilitation plans. Provide counseling and guidance services to persons with disabilities to assist them in achieving their psychological, personal, social, and vocational goals. The counselor determines the impact of disability on goal attainment; evaluate vocational interests, aptitudes, and skills of clients; and provide appropriate services to maximize career options and quality of life. Show less

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  Cornerstone Montgomery

  Aug 2013 - Sept 2017

  - Provide and oversee support to dually diagnosed (mental health and substance use) clients in both a residential and community setting. - Directly supervise and evaluate staff and initiates and implements personnel actions- Plan and conduct in-service training activities- Oversee and/or provide case managements for clients; acts as an advocate on their behalf; and directs the staff in case management and advocacy efforts for clients- Interview potential clients and make a clinical assessment to determine the appropriateness of the individual to join the program - Serve as emergency contact during clinical emergencies- coordinate decisions regarding client disposition including the need for hospitalization, residential clinical services, suspensions, and discharges Show less - Oriented, trained, and oversaw counselors concerning medication monitoring, utilization of community resources, timeliness of documentation, agency policies and procedures, counselor's administrative tasks and maintenance responsibilities. - Provided guidance and assistance to counselors concerning assessment and planning, and clinical and administrative problem solving- Supervised the administrative duties of counselors including the completion of paperwork, case file management, documentation and other administrative tasks. Show less

  • IDDT Program Supervisor

    Jan 2014 - Sept 2017

  • Site Administrator

    Aug 2013 - Dec 2013
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  Ardmore Enterprises

  Oct 2017 - Oct 2020

  Director of Community, Day, and Employment Supports
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  CHI Centers, Inc.

  Oct 2020 - Sept 2022

  Director Of Employment and Day Supports
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  TLC - The Treatment and Learning Centers

  Sept 2022 - now

  Director of Community Services

  - Provided leadership, guidance and support to staff members.- Refer clients to appropriate team members, community agencies and organizations to meet treatment needs.- Monitor program performance and outcomes for successful delivery of services.- Participate in community events to promote services and engage with public.- Develop and implement training programs for staff.- Collaborate with community members to develop and implement service initiatives.- Research best practices and develop strategies to improve program outcomes.- Establish and maintain relationships with key stakeholders.- Partner with local organizations to expand access to social and community services.- Analyze trends and data to inform decision-making and program development.- Create and manage budgets, efficiently allocating resources for social and community service projects.- Guide case managers to maintain consumer employment with over 60 different employers of consumers with disabilities- Oversee a DDA caseload of 150+ consumers, 70% of whom are employed Show less