Tazz Shaw

Tazz Shaw

Customer Services

Followers of Tazz Shaw743 followers
location of Tazz ShawKeelby, England, United Kingdom

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  • Timeline

  • About me

    Lead Product manager

  • Education

    • Belcanto London Academy

      -
      Drama and Dance Teacher Education

      Studied first degree and fundamental dance/drama in 5 disciplines; Ballet, Tap, Modern, Jazz, Performing Arts leading to some radio work and several stage productions.

    • Castle Community Collage

      -
    • Grimsby institute

      2019 - 2020
      CMI Level 5 diploma Management and leadership Pass
  • Experience

    • SeaFrance

      Jun 2001 - Jun 2007
      Customer Services

      Varied roles including, call centre, loading of the vessels, check-in, and other customer service roles.

    • DFDS

      Jun 2007 - Aug 2020

      Working in a small team developing the freight operating and online systems for one of Europe's biggest shipping operators. Working with SCRUM the aim is to deliver solutions for the business and customers alike in an agile and continuous way. My role was to analyse the business and identify opportunities for system development. My main tasks were to write PBIs and work with the development team through the whole cycle including testing and then deliver the required changes back to the business. This would be in the form of both supporting superusers in the business and also onsite visits during implementations. Show less

      • Scrum Master

        Oct 2019 - Aug 2020
      • Solutions and technology manager

        Nov 2018 - Oct 2019
      • Product Owner

        Mar 2017 - Oct 2018
      • Software Developer

        Feb 2016 - Mar 2017
      • Freight Shipping Consultant (System/business analyst)

        Mar 2012 - Feb 2016
      • Operations Supervisor

        Jun 2007 - Mar 2012
    • Ascent

      Sept 2020 - Dec 2021
      Product Owner

      Product owner for Ascent working with external clients helping them bring their visions to life. A full stack product owner helping shape, build and deliver software that fits the customer’s outcomes.

    • StepChange Debt Charity

      Dec 2021 - Feb 2022
      Product Owner
    • Evri

      Feb 2022 - Sept 2022
      Senior Product Manager
    • The Crown Estate

      Sept 2022 - now
      Lead Product Manager
  • Licenses & Certifications

    • Scrum master (PSM I)

      Scrum.org
      Apr 2014
    • PSPO I

      Scrum.org
      Feb 2018