Delphine Potdevin

Delphine Potdevin

Postgraduate Research Fellow in Compared Ethology

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  • Timeline

  • About me

    Ph.D, UX Researcher | Psychology of HCI, Emotional AI, Digital Assistants | Quant Analyst

  • Education

    • Université Paris-Saclay

      2017 - 2020
      PhD Social Psychology

      My PhD thesis in Social Psychology is supported by an ANRT founding (CIFRE) between the LIMSI-CNRS and the company DAVI. I am interested in the social dimension of human- agent interactions. At the border of social psychology, affective computing and ergonomics, my work explores the expression of virtual intimacy in Embodied Conversational Agents (ECAs) and its impact on User Experience (UX) and virtual customer-relationship.

    • Aix-Marseille Université

      2010 - 2015
      Master's degree Neuroscience
  • Experience

    • Aix-Marseille Université

      Jan 2014 - Jan 2014
      Postgraduate Research Fellow in Compared Ethology

      This postgraduate Research fellowship in the Primatology Station of Rousset (France, 13) aimed at studying the importance of gaze and posture as social signs in the integration of human attention by monkeys. I participated to the design of the experiment and I collected and analyzed the behavioral data of monkeys in different experimental conditions of human attention.This work has been presented in a poster and an oral communication for the 1st year Master's degree.

    • Aix-Marseille Université

      Jan 2015 - Jan 2015
      Postgraduate Research Fellow in Social Psychology

      This postgraduate Research Fellowship in the Cognitive Psychology Lab aimed at exploring the impact of social comparison on reading mechanisms. I developed and built the experimental paradigm on E-Prime and I recruited the participants to perform our experimental task. I collected and analyzed the behavioral data. During this fellowship, I also supervised a student in Master 1. This work has been presented in a report and an oral communication for the Master's degree.

    • Université Paris Descartes

      Nov 2015 - Mar 2017
      Studies Engineer in Development Psychology

      I worked as the engineer of the project MaLa3. This ANR project aimed at studying the development of manual laterality and language lateralization in early infants. By recording behavioral, biological and EEG data, we studied factors influencing manual laterality and language lateralization in a longitudinal study following more than 120 infants from the age of 3 to 24 months.

    • Université Paris-Saclay

      Jan 2016 - Nov 2022
      Teaching Associate

      Teaching courses for students in Sciences of Sport and Human Movement (STAPS):- Developmental psychology. Teaching courses for students in IUT de Sceaux : - Database ; - Data flow ;- Survey administration ;- Statistics ;- Learning and scholar success ;- Marketing ; - Psychology ; - Projects management.

    • DAVI The Humanizers

      Apr 2017 - Oct 2022

      Project Manager in a R&D team, I drive research work on emotional AI and innovative projects : social skills expression in virtual agents, social skills assessment, conversational UX, emotion reasoning, virtual HR assistant, virtual coaching etc... I am identified as the Product Owner of RECRUITROOM, an innovative solution with a digital HR assistant to leverage the recruitment process. I am invested in the valuation of the R&D research efforts throught partnerships (universities, consortium, PIA), scientific publications, national and international communications (Forbes) and memberships (Gartner, Hub-France IA ...). Show less DAVI is a French company developing virtual agents, chatbots and interactive solutions in a wide range of domains (e.g. education, tourism, health, policy). In tandem with my thesis activities, I am R&D psychology engineer in Emotional AI and User Experience. I work at developing more credible agents providing social and emotional skills for a better user experience and to promote long-term virtual customer-relationships. I am part of innovative projects with conversational interfaces and embodied agents. I'm also in charge of communicating about our solutions and emotional AI projects in interviews, conferences and digital fairs. Show less PhD student in Social Psychology for Human-Computer Interactions @LISN-CNRS, France I defended my thesis untitled : Toward social embodied conversational agents : How virtual intimacy influences the user experience and the customer-relationship ?Based on interpersonal psychology, I proposed a model of virtual intimacy for human-agent interactions and I developed a new metric to assess intimacy in human-agent exchanges, the Virtual Intimacy Scale. Throught laboratory studies and experiments in the wild, I explored how intimacy could emerge within human-agent interactions by implementing social verbal and nonverbal behaviors to a virtual agent. I questioned the importance of intimacy in interactions for the user experience, and how, by increasing positive emotions in users, it could contribute to create a better experience. Show less

      • Project Manager R&D

        Dec 2020 - Oct 2022
      • R&D Engineer for Social Human-Computer Interactions (PhD student)

        Apr 2017 - Dec 2020
      • PhD Student in Social Psychology for Human-Computer Interactions

        Apr 2017 - Dec 2020
    • Indépendant

      Apr 2018 - now
      Consulting expertise

      Consulting and scientific expertise based on scientific research knowledge in the fields of cognitive sciences (psychology, neuroscience), human-computer interactions and AI uses and practices. Depending on the companies' needs, I can provide states of the art, communication papers, deliveries, conferences, workshops or support.

    • Rising up Paris

      Apr 2018 - Jan 2020
      Scientific Expert

      Rising Up is a company which optimise companies transformation through the power of Science. Our experts (PhD) are delivering consulting, training but also research in order to improve and optimise companies transformation and to help people to have a better understanding of their potential.

    • EPAM Systems

      Nov 2022 - now

      • Psychology and HCI researcher, performing comprehensive mixed-methods research for both clients and internal initiatives, with the goal of uncovering genuine user needs, expectations, and emotions. Empowering development and business teams with data-driven, research-backed insights to optimize product design and propel the business to new heights, all while ensuring the delivery of the finest user experience. Skilled in both quantitative and qualitative research methodologies, well-versed in innovative development processes, and adept at utilizing generative AI tools and statistics to achieve a comprehensive understanding of multifaceted human behavior.• Proficient expertise in conversational AI techniques and applications, adept at maximizing the optimal utilization of generative AI within teams and company pipelines. Dedicated to harnessing technology's full potential for the benefit of individuals and businesses. • Contributing to the establishment of a comprehensive research best practice framework for researchers both within and beyond EPAM. Advocating for evidence-based, consistent, ethical, and responsible research practices, aiming to ensure the production of reliable and accurate findings that drive impactful actions and business advancement. Show less Since 1993, EPAM Systems, Inc. (NYSE: EPAM) has leveraged its advanced software engineering heritage to become the foremost global digital transformation services provider – leading the industry in digital and physical product development and digital platform engineering services. Through its innovative strategy; integrated advisory, consulting, and design capabilities; and unique 'Engineering DNA,' EPAM's globally deployed hybrid teams help make the future real for clients and communities around the world by powering better enterprise, education and health platforms that connect people, optimize experiences, and improve people's lives. In 2021, EPAM was added to the S&P 500 and included among the list of Forbes Global 2000 companies. Selected by Newsweek as a 2021 and 2022 Most Loved Workplace, EPAM's global multi-disciplinary teams serve customers in more than 50 countries across six continents. As a recognized leader, EPAM is listed among the top 15 companies in Information Technology Services on the Fortune 1000 and ranked four times as the top IT services company on Fortune's 100 Fastest Growing Companies list. EPAM is also listed among Ad Age's top 25 World's Largest Agency Companies for three consecutive years, and Consulting Magazine named EPAM Continuum a top 20 Fastest Growing Firm.Learn more at www.epam.com Show less

      • Chief Research and Insight Specialist

        Jan 2023 - now
      • Lead UX Researcher

        Nov 2022 - Jan 2023
  • Licenses & Certifications

    • Diplome Master Neurosciences intégratives et comportementales

      Aix-Marseille Université
      Jul 2015
    • Diplome Licence Physiologie et Neurosciences

      Aix-Marseille Université
      Jul 2013
    • Business Analysis Foundations: Strategy Analysis

      LinkedIn
      Dec 2024
      View certificate certificate
    • Google Analytics Quick Start

      LinkedIn
      May 2024
      View certificate certificate
    • Certification Google Analytics Individual Qualification (GAIQ)

      Google
      Aug 2024
      View certificate certificate