Sagar Chakraborty

Experience

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  Rice Lake Weighing Systems

  Jun 2017 - Jul 2019

  Graduate Engineering Trainee

  As a Graduate Engineering Trainee at Rice Lake Weighing Systems, I had the opportunity to work as a Service Engineer in the technical operation and maintenance branch. During my tenure, I was primarily responsible for the maintenance and troubleshooting of the Rapid Loading System (RLS) used in the coal industry. My role involved automation of the RLS through Siemens systems and tagging of equipment using HMI SCADA.One of my key responsibilities was ensuring the smooth operation and maintenance of the Rapid Loading System. I conducted regular inspections and preventive maintenance activities to identify and address any potential issues. This involved inspecting electrical and mechanical components, verifying system performance, and conducting necessary repairs or replacements to ensure optimal functionality. By closely monitoring the system's performance, I contributed to minimizing downtime and maximizing productivity.Automation was a significant aspect of my job role. I worked extensively with Siemens systems to automate the Rapid Loading System. This involved programming PLCs (Programmable Logic Controllers) to control various aspects of the system, such as conveyor belts, sensors, and actuators. I utilized my knowledge of programming languages like C and C++ to develop efficient and reliable automation solutions. Through my expertise in PLC programming, I enhanced the efficiency of the system, resulting in improved overall performance.In addition to automation, I was responsible for trouble shooting the Rapid Loading System and ensuring its connectivity with SCADA (Supervisory Control and Data Acquisition) systems. I effectively identified and resolved issues related to PLC communication, network connectivity, and system integration. By employing my problem-solving skills and technical knowledge, I resolved complex technical challenges promptly, minimizing downtime and maintaining uninterrupted operations. Show less

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  AMAZON DEVELOPMENT CENTRE (INDIA) PRIVATE LIMITED

  Jun 2020 - Sept 2020

  Customer Service Executive

  As a Customer Service Associate at Amazon Development Center (India) Pvt. Ltd, my primary responsibility is to establish and continually improve customer satisfaction and loyalty by providing exceptional service and support. I understand the importance of delivering a positive customer experience and work diligently to meet and exceed customer expectations.One of my key responsibilities is managing difficult or emotional customer situations. I encounter various customer inquiries, concerns, and complaints on a daily basis. I remain calm, empathetic, and professional, even in challenging situations. I actively listen to customers, allowing them to express their frustrations or concerns fully. By demonstrating understanding and empathy, I strive to de-escalate tense situations and provide effective solutions to address their needs.Responding promptly to customer needs is another crucial aspect of my role. I understand the importance of timeliness in customer service and make it a priority to provide quick and accurate responses. Whether it's addressing product-related inquiries, resolving order issues, or assisting with account management, I ensure that customers receive timely and helpful responses. I utilize the available resources and tools to gather relevant information and provide accurate solutions or guidance promptly.To continuously improve the service I provide, I actively solicit customer feedback. I understand the value of customer insights in identifying areas for improvement and making necessary adjustments to enhance the overall customer experience. I proactively seek feedback through various channels, such as surveys, customer reviews, and direct interactions. By encouraging customers to share their opinions and suggestions, I gain valuable insights that help me identify trends, anticipate potential issues, and implement process improvements. Show less

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  DynaFusion Technologies

  Oct 2020 - Feb 2023

  Member Technical

  As a Member Technical at DynaFusion Technologies, I have been entrusted with a range of job responsibilities that require my expertise in various technologies and tools. My primary role revolves around the development and implementation of cutting-edge solutions in the field of embedded systems and software.One of my key responsibilities is requirements gathering. I actively engage with stakeholders, including clients, project managers, and team members, to elicit and understand the specific requirements of each project. This involves conducting meetings, workshops, and interviews to gather essential information, such as functional and non-functional requirements, system constraints, and performance expectations. I meticulously document these requirements, ensuring clarity and traceability throughout the project lifecycle.Embedded systems form the backbone of many of our projects, and as a result, my role demands proficiency in embedded software development. I utilize my expertise in programming languages such as Embedded C to design and implement software solutions that meet the defined requirements. This includes developing efficient algorithms, implementing control systems, and integrating various hardware components seamlessly. I ensure that the software is optimized for performance, reliability, and resource utilization, considering the limitations of the target hardware.A significant part of my responsibility involves leveraging the power of MATLAB®/Simulink®/Stateflow for rapid prototyping and model-based design. I create simulation models using Simulink, designing system behaviors, control strategies, and algorithms in a graphical environment. I am well-versed in the process of model-in-the-loop (MIL) and software-in-the-loop (SIL) testing, where I validate and verify the functionality of the developed models against the specified requirements. I meticulously analyze and interpret simulation results to identify potential issues. Show less

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  KPIT

  Mar 2023 - now

  In my senior role, I also take on additional responsibilities such as mentoring junior engineers, providing guidance, and fostering their professional growth. I ensure adherence to best practices and coding standards, and drive continuous improvement initiatives within the team. I also contribute to strategic planning and decision-making processes, ensuring the alignment of technical solutions with business goals. My promotion to Senior Software Engineer reflects my commitment to excellence, leadership, and innovation in automotive software development. Show less As an experienced software developer in the Automotive Domain with a specialization in AUTOSAR (AUTomotive Open System ARchitecture), my job responsibilities revolve around developing AUTOSAR software components using a model-based design approach in MATLAB Simulink. I have a strong understanding of AUTOSAR concepts such as Software Component (SWC) and the Run-Time Environment (RTE), which allows me to play a vital role in software development and integration for automotive systems.One of my primary responsibilities is to gather requirements by closely collaborating with stakeholders. I analyze and document functional and technical specifications, ensuring that they align with the project objectives. Working with cross-functional teams, I ensure a smooth software development process and maintain effective communication throughout.Leveraging my expertise in embedded systems and software development, I design and implement AUTOSAR software components using MATLAB Simulink and Stateflow. I translate system requirements into software architecture, configure SWCs, define interfaces, and ensure compliance with AUTOSAR standards. Moreover, I implement software features, model system behavior, and design algorithms tailored to specific automotive applications.Throughout the software development lifecycle, I engage in Model-In-the-Loop (MIL) testing. I create comprehensive test cases, execute simulations, and carefully analyze results to verify and validate the functionality of the software components. This ensures that the software meets the specified requirements and operates as intended.To manage the software development process effectively, I rely on various tools such as Git for version control. I manage code repositories and track changes, ensuring proper versioning and collaboration with the team. Additionally, I utilize issue-tracking tools like JIRA to streamline project management, track tasks, and facilitate efficient team communication. Show less

  • Senior Software Engineer

    Mar 2024 - now

  • Software Engineer

    Mar 2023 - Jun 2024