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Laura DuPlessis Taylor, M.S., PSM, PMP

Laura DuPlessis Taylor, M.S., PSM, PMP

Personnel Coordinator, New Student Orientation Program

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  • Timeline

  • About me

    Change Management Consultant | Solutions Engineer | Mental Health Provider | Small Business Owner

  • Education

    • Columbia University in the City of New York

      2006 - 2010
      Bachelor of Arts Neuroscience & Developmental Psychology, Comparative Literature, Dance

      Concentrations in Evolutionary Behavior and Dance Performance. Premed. Kluge Scholar. New Student Orientation Program coordinator. Under1Roof Diversity Lead. Peer Health Exchange Leadership Council. Go Ask Alice Health Promotion Program Manager. Stressbusters Masseuse. ESL & SAT Prep Coach.

    • New York University

      2010 - 2010
      Certificate, Performing Arts Music Theory, Voice, Theater, Dance

      Pre-Professional: CAP21, NYU Tisch under the instruction of Frank Ventura, Barnard with Wendy Waterman; Broadway Dance Center with Bettina Sheppard & Bronwen Carson.

    • Relay Graduate School of Education

      2014 - 2016
      Master of Arts (MA) in Teaching Education

      Concentrations in Educating All Students (EAS) and IDEA policy requirements, SPED/ELL scaffolding and learning design. Instructional design, content development and delivery.

  • Experience

    • Columbia University in the City of New York

      Jan 2008 - Sept 2008
      Personnel Coordinator, New Student Orientation Program

      Managed 300 crew chiefs/orientation leaders, planned speakers series and other programming, organized staff schedules, directed events, and balanced the budget for Columbia's multi-million dollar new student orientation program

    • Hillstone Restaurant Group

      May 2009 - Aug 2009
      General Management

      Managed operations at Hillstone Phoenix (Service, Kitchen, and General Manager roles)Tracked P&L, balanced monthly budgets, quality control for daily product deliveriesDirected 40 employees after learning to work/bartend/cook in each of their positionsPlanned/implemented responsible recycling and full-staff environmental awareness training

    • Consulting

      Jun 2010 - now
      Change Strategy, Career Transitions, Stress Management, Startup Launches

      11+ years managing company-wide programs and helping individuals build resilience while they navigate change. I use a mix of honesty, empathy, and evidence-based strategies that make achieving desired outcomes easier. Previous clients have launched lucrative startups, landed dream jobs, gotten into top graduate schools, found their ideal partner and got married, navigated divorce, developed impactful learning experiences at the college and corporate level, or made/saved millions.

    • Metropolitan Opera

      Aug 2010 - Aug 2014
      Performer

      Turandot, La Boheme, Parsifal, Don Giovanni.

    • Kaplan Test Prep and Admissions

      Sept 2010 - Jun 2017
      Teacher, Curriculum Developer, Product Analyst

      Curriculum Development, Data Analysis, Instructional Coach for GRE/GMAT, SAT Prep, ACT Prep, SHSAT Prep, and graduate writing

    • Norwegian Cruise Line Holdings Ltd.

      Feb 2013 - Feb 2014
      Principal Singer-Dancer

      Broadway Encores, Shout the Mod Musical, Rock You Tonight, weekly jazz sets and cabarets.

    • New York City Department of Education

      Jan 2014 - Jun 2017
      Americorps Teaching Fellow, Program Manager, Curriculum Design

      Writing Program Manager & Curriculum Developer, SAT Program Manager & Head Coach, Columbia Mentoring Program Manager & Mentor; ELA, ESL & STEM Instructor (9-12th grade)

    • Narrativ

      Mar 2017 - Mar 2018
      Project & Product Manager

      Operations: COS to CEO, worked with CTO to manage data platform, product roadmap, sprints, and client relationships (New York Magazine, Dermstore, Bed Bath Beyond, and more)Project Manager: Rebranding, Incorporation, Certificate of Amendment process, 2017 taxes, R&D tax credit, vetting new business, client gifts, office move, policy and programs HR: Strategic/executive coaching, employee engagement, new hire training. Wrote Narrativ’s professional growth plans, on/offboarding procedures, benefits, and compliance programsTalent: Wrote JDs, recruited and interviewed candidates, and onboarded new hires. Coached staff through transitions, salary conversations, and strategies for effective feedbackPR: Oversaw launch out of stealth and managed external PR team. Developed Tech Crunch, Forbes 30 Under 30, Fast Company features, website design, press release/award copy, etc. Culture: Planned events for morale/retention (lunch & learns, happy hours, offsite events) Show less

    • WeWork

      May 2018 - Apr 2020

      Corporate Transformation and Enterprise Systems (500+ SaaS Products). Supported COO & SVP. Drove improvements in tech performance and security through analytics, contracts, and agile transformation. 20MM in cost avoidance in 2019. Brokered negotiations on GDPR-compliant tech, consolidated vendor partnerships, deprecated tech bloat. Built out Program Management Office, design/delivered program content for project delivery, Agile frameworks, process improvement, OKRs, leadership, psychological safety, systems and compliance training for 15,000+ colleagues. Show less

      • Senior Change Management Consultant

        Oct 2018 - Apr 2020

      • Transformation Consultant

        May 2018 - Oct 2018

    • Cathedral of St. John the Divine

      Feb 2020 - Jul 2021
      Mezzo soprano

    • Nasdaq

      Jun 2020 - Jun 2021
      Senior Change Management Consultant

      Guided strategy and implementation of Nasdaq's agile transformation through program design, metrics analysis, process improvement, coaching senior leaders through change management initiatives. Launched Agile Center of Enablement (PMO) and facilitated steering committees with the c-suite. Owned roadmap, assessment of efficacy of agile ceremonies, and coached senior vice presidents and c suite leaders on better business practices, goaling, protecting team bandwidth, and deprecating tech bloat.

    • What If Ventures

      Jul 2021 - now
      CEO/Founder & Research Fellow

      Leveraging cognitive neuroscience, psychology, empathy, and organizational expertise to coach founders and help clients manage stress, burnout, and business to achieve personal and professional goals.

    • Komodo Health

      Mar 2022 - now
      Technical Projects

      Consulting technical projects director and change management strategist since February 2022, contract to full time in October 2022. Launching new systems and governance processes, reducing bloat, managing contractors, deprecating old tech, mentoring staff, coaching leaders up or out.

  • Licenses & Certifications

    • Academic Literacy Skills Test (ALST)

      New York State Education Department
      Jan 2014

    • Content Specialty Test (CST)

      New York State Education Department
      Jan 2014

    • Professional Scrum Master

      Scrum.org
      View certificate certificate

    • Educating All Students (EAS)

      New York State Education Department
      Jan 2014

  • Honors & Awards

    • Awarded to Laura DuPlessis Taylor, M.S., PSM, PMP
      Columbia College Class Day Awards: Senior Marshal - May 2010 "Senior Marshal is an honor bestowed upon members of the graduating class who have demonstrated achievement in their academics and extracurricular activities as a student at Columbia University. Senior Marshals are worthy of recognition for their personal achievements and for demonstrating what it means to “be a Columbian.” Senior Marshals are distinguished at Columbia College and School of Engineering and Applied Science Class Days and University Commencement by the gold aiguillettes… Show more "Senior Marshal is an honor bestowed upon members of the graduating class who have demonstrated achievement in their academics and extracurricular activities as a student at Columbia University. Senior Marshals are worthy of recognition for their personal achievements and for demonstrating what it means to “be a Columbian.” Senior Marshals are distinguished at Columbia College and School of Engineering and Applied Science Class Days and University Commencement by the gold aiguillettes that adorn their graduation gowns. Senior Marshals assemble and lead their classmates at graduation events and hold a place of honor in the processions." Show less
    • Awarded to Laura DuPlessis Taylor, M.S., PSM, PMP
      Dean's List, Columbia College -
    • Awarded to Laura DuPlessis Taylor, M.S., PSM, PMP
      Kluge Scholar, Columbia University -

  • Volunteer Experience

    • Organizing and Phone Banking

      Issued by Biden for President on Aug 2020
      Biden for PresidentAssociated with Laura DuPlessis Taylor, M.S., PSM, PMP

    • Fundraising and Phone Banking

      Issued by Warnock for U.S. Senate on Oct 2020
      Warnock for U.S. SenateAssociated with Laura DuPlessis Taylor, M.S., PSM, PMP

    • Fundraising and Phone Banking

      Issued by Jon Ossoff for U.S. Senate on Oct 2020
      Jon Ossoff for U.S. SenateAssociated with Laura DuPlessis Taylor, M.S., PSM, PMP

    • Food Pantry Volunteer

      Issued by Met Council on Mar 2020
      Met CouncilAssociated with Laura DuPlessis Taylor, M.S., PSM, PMP

    • English as a Second Language Instructor

      Issued by Community Impact on Sept 2008
      Community ImpactAssociated with Laura DuPlessis Taylor, M.S., PSM, PMP

    • Leadership Council, Health Educator

      Issued by Peer Health Exchange on Sept 2006
      Peer Health ExchangeAssociated with Laura DuPlessis Taylor, M.S., PSM, PMP

    • Head Coach, Let's Get Ready SAT Prep

      Issued by Community Impact on Sept 2006
      Community ImpactAssociated with Laura DuPlessis Taylor, M.S., PSM, PMP