Gabrielle Gosselin

Experience

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  Shoppers Drug Mart

  Aug 1998 - Jan 2003

  Cashier, Customer Service, Pharmacy Technician, Cash Supervisor

  Worked as a cashier, customer service as well as a cash supervisor. I also worked as a Pharmacy Technician. Working in the Pharmacy was a new experience I enjoyed.

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  Land Registry Office

  Jul 2002 - Jul 2003

  Office Clerk

  Processed Birth Certificates/Death Certificates/Marriage CertificatesProcessed and Registered Deeds of Land/Transfer Deeds of Land/Mortgage/LiensAssisted in Business Registrations and Name Search’s Microfilimg of each Legal Document registered at the Land Registry Office

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  PACCAR

  Jan 2003 - Jan 2008

  • Respond to Customer and Dealer Requests for all of Canada (Responsible for over 10,000 accounts)• Prepared Power of Attorney to plate / lost ownerships/ownership transfers• Provide Payout quotes on Truck/Trailers• Conducted customer visits to collect payment and proper documents as required• Prepare year end reports for customers, account reconciliation• Release PPSA Liens (Personal Property Security Act) • Office Tasks (answering the phones, filling, calling dealers & vendors)• Morning Manifest Reports for shipping/receiving• Prepare Custom Invoices and other documentation for US Shipments• Placing dealer orders• Resolving receiving Issues (shortages, overages, and damages)

  • Bilingual Customer Service Representative (Paccar Financial)

    Jan 2007 - Jan 2008

  • Receiving System Specialist (Paccar Parts)

    Jan 2003 - Jan 2007
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  Alcon

  Jun 2008 - May 2022

  • Increased conversion of accounts from the competitor through various promotions• Worked effectively in a heavily cross-functional, fast paced environment• Planned and managed budgets for my portfolio equaling over $42.6 Million(OVD's, Solutions, Diagnostic Drugs, Disposables, Cannulas & Cystitomes, Sutures, Drapes, Microsponges, Custom Packs, Asico and Accutome Products)• Worked closely with sales, doctors and external agencies to develop promotional materials• Created programs, strategies, and sales tools from concept to completion, resulting in greater team efficiency and effectiveness Show less • Monthly coupon reconciliation• Administrator for EyeLink Sales Resource (Asset management, graphic design changes, account set-up, troubleshooting)• Central coordination and maintenance of iPad’s for all brands in Pharma• Purchase orders, follow-ups on billing with vendors to ensure internal compliance• Maintenance and updating of Alcon Pharma items (price list, script pads, input for Alcon Website)• Monthly A & P spend tracking• System Management • Sales representative support• Convention and shipment Coordination• Agreement preparation • Fulfilled sample requests• Prepared surveys • Working with Agencies to revamp the OTC Marketing materials and Vitalux website• Supported 4 Product Managers, 30 Sales Reps and the Marketing Director Show less • Set up 2500 accounts on auto shipments for Opti Free Samples to prevent an overflow of requests for our sales representatives (I received an Impact Award for this project)• Entry of Weekly Auto shipments for Custom packs/POK packs to assist materials planning in forecasting. • Outbound representative calls to Optical Stores to increase Opti Free Retail Sales (increased sales by 15% in 3 months)• Created Excel Spreadsheets for various projects• Processing of Credits/Debits to reconcile accounts as well as credit card processing• Key account Manager for Mckesson, Jewish General Hospital, St-Sacrement, Lasik MD/Cataract MD, Scarborough Grace Hospital and many more• GHX/EDI Order Maintenance for Wholesalers and Hospitals• JDE/SAP Order entry• Resolve shipping issues – Retrieve tracking info thru Tecsys • Equipment billings Show less

  • Associate Product Manager- Surgical

    Feb 2016 - May 2022

  • Marketing Communications Associate - Surgical

    Oct 2014 - Feb 2016

  • Marketing Administrative Support - Pharmaceutical

    Jul 2012 - Oct 2014

  • Bilingual Customer Service Representative

    Jun 2008 - Jul 2012
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  Luxurious Laser and Cosmetics

  Jun 2011 - now

  Founder and Owner

  At Luxurious Laser and Cosmetics we take pride in what we do and our goal is to provide our patients with the latest technology, only using medical grade lasers. We have set high standards for quality, service, and professionalism to provide you the best care possible. We offer affordable laser hair removal so that everyone can have the opportunity to have the smooth skin they desire. Laser hair removal allows you to eliminate tweezing, waxing and shaving from your daily routine while alleviating the irritation of ingrown hairs, razor burns, knickes and cuts and not to mention it is a long term solution to a prickly problem. We also offer other services such as: Hydrafacial, Microneedling and Skin Analysis www.luxuriouslaserandcosmetics.com Show less

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  Morocco's Golden Treasures

  Sept 2020 - now

  Founder and Owner

  www.moroccosgoldentreasures.com