Amber Straus, MBA

Experience

• 

  United States Air Force

  Jan 2013 - May 2023

  • Created implementation plan/delivery milestones and training sessions for new performance review tracking program • Managed training records for 600 employees through LMS ensuring training currency briefing C-Suite level management on status• Led monthly training seminars providing career broadening development for 600 employees• Innovated digital promotion eligibility drop-box, reviewed 2K documents/reduced 6K paper copies saving 3K hours for board preparation.• Expedited finalization of 200+ overdue performance reviews, creating workflow process improvement plan for future cycles• Demonstrated a wide range of continuous process improvement knowledge including emerging practices and technologies and applied them to modernize organizational interface. Show less • Finalized 2 year backlog of performance reviews, implementing improved processing, tracking and communication procedures • Recognized by Director of National Intelligence for addressing deficiencies within Intelligence Collection Program• Maximized cross-functional team coordination through meticulous preparation and correspondence• Increased information delivery efficiency, reducing weekly staff meeting from 30 minutes to less than 5 minutes• Identified and addressed turnover issues, developing action plans to meet requirements and optimize work force utilization• Managed 25 administrative programs for an organization supporting 577 employees and C-Suite leadership • Cyber Support for 577 employees for network connectivity and IT trouble ticket issues • Organized monthly training sessions for Human Resource personnel on topics related to EEO, DEI, and Performance Reviews• Processed computer network access requests, enabling transition to new office building five months ahead of schedule• Created training and development SharePoint, centralized updates and documents for 3,000 personnel• Partnered with cross-functional teams to develop Human Capital Strategy Implementation Plan Show less • Rectified deficient IT account and oversaw $400,000 in system resources• Introduced server access control system, protecting $550,000 in IT server equipment• Liaised between IT professional and non-technical staff colleagues • Transitioned 600 Personnel Information Files and 30,000 documents to digital filing system improving record security • Created training program for 5,000 personnel, earning “Outstanding Administration Professional of the Year”• Identified operational inefficiencies and spearheaded IT network and process improvements• Developed new employee training plans, upgrading technical skills, preparing personnel for advanced roles and responsibilities• Authored standard operating procedures guide for training and development best practices, implemented organization wide• Performed troubleshooting on web content issues to enhance information flow and increase standardization of training support • Performed analysis on nine programs containing 600,000 items; created corrective action plan ensuring all programs met policy Show less

  • PROGRAM MANAGER – TRAINING AND MANPOWER

    Jan 2022 - May 2023

  • PROGRAM MANAGER – TRAINING AND MANPOWER

    Jan 2018 - Jan 2022

  • Information Technology Program Manager

    Jan 2013 - Jan 2018
• 

  CGI

  Jul 2023 - now

  Training And Development Consultant

  • Authored User Training Guide supporting DaaS, SaaS, CaaS on DoD Program of Record• Re-designed program web pages, increasing user footprint 100% in past 6 months • Led task refinement meetings to ensure organization goals and deliverables were met in support of stakeholders• Created training engagement matrix through project management software, closed loop on feedback, training and deliverables• Evaluated existing training plans with recommendations in response to changing environments, assuring program execution• Develops solutions to improve customer documentation and implement agile methodologies• Created personalized New User welcome program, providing pertinent links and information on Software as a Service (SaaS)• Increases user base through customer outreach via nontraditional methods. • Implements daily operations checks on data feeds and tools, improving reliability and decreasing application downtime Show less