Deep Enrich
Ranjeet Kumar
Technical Support Officer
284 followers
Gurgaon, Haryana, India
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About me
Service Delivery Manager | ITSM Optimization Expert | Incident, Change & Problem Management Leader
Education
AITH, Kanpur
2001 - 2004Diploma Computer Science and Engg.Dayawati Modi Public School
1998 - 200010+2 Physics, Chemistry, Biology, Mathematics, English
Experience
Convergys
Dec 2006 - Oct 2007Technical Support OfficerPatni Computer Systems
Oct 2007 - Jan 2009Sr. Analyst.webp)
HCL Technologies (Infrastructure Services Division)
Jan 2009 - Apr 2012SENIOR SPECIALIST
Accenture
May 2012 - Aug 2019Problem Manager
Accenture in India
Sept 2019 - nowService Delivery Manager
Licenses & Certifications
ITIL Intermediate Service Operation
EXIN management consultants
ISO/IEC 20000 IT Service Management Lead Auditor
BSI
ITIL V3 Foundation
EXIN your ICT competence partner
Amazon Web Services Cloud Practitioner
AWS Elemental, an Amazon Web Services CompanyJul 2020
Languages
- hiHindi
- enEnglish
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