Neerja Arora

Neerja Arora

System Engineer

Followers of Neerja Arora2000 followers
location of Neerja AroraGurgaon, Haryana, India

Connect with Neerja Arora to Send Message

Connect

Connect with Neerja Arora to Send Message

Connect
  • Timeline

  • Skills

    Itil
    Vmware
    Cluster
    It service management
    Solution architecture
    Vmware esx
    Citrix
    Virtualization
    Citrix metaframe
    Active directory
    Requirements analysis
    Team management
    It operations
    Server virtualization
    Application virtualization
    Xenapp
    Xendesktop
    Vdi
    Vendor management
    Infrastructure
    Information technology
    Management
    Service level agreements
    Servers
    Data center
    It infrastructure management
    Windows server
    Disaster recovery
    Service delivery
    Change management
    Customer relationship management
    Project management
    Leadership
    Desktop support management
    It operations management
    It infrastructure operations
    It budgeting
  • About me

    I am highly optimistic, result driven, and data person, People's Manager, who takes pride to see her team's face smiling, an advocate of Ethics. I have 12+ Years of professional experience in IT Infrastructure. * IT Operation/Support * Customer Focus * Team Management (Helpdesk/Service desk/IT Support and MIS Team) * Manage Data Center(Servers, Firewall, Network Peripherals, Telecom) * IT Asset Management * Executive BCP Activity * Change Management * Incident and Problem Management * SLA Management * Team Building * People Management * NOC operations * Process improvement, and personnel management * Complex contract negotiations * Cost optimization. * Vendor Management (Procurement of IT Capex, AMC etc.) * Budgeting * Executive Corporate IT Policy * Internal/External IT Audit, & information security

  • Education

    • M.V.N Sr Sec School

      2000 - 2002
      XII Non-Medical
    • Maharshi Dayanand University

      2002 - 2006
      B .E. I.T.

      Activities and Societies: Fine Arts

  • Experience

    • CSC

      Jul 2006 - Jul 2009
      System Engineer
    • IBM

      Jul 2009 - Jun 2010
      Lead Specialist - Citrix
    • Accenture

      Jun 2010 - Apr 2015
      Senior Software Engineer
    • ITC Infotech

      Apr 2016 - Apr 2017
      Lead Consultant
    • Great West Global

      Apr 2017 - Aug 2018
      Assistant Manager Infrastructure Operations

      IT InfrastructureVendor ManagementService Level Management

    • Ciena

      Aug 2018 - Aug 2020
      Manager IT Operations - APAC, India and EMEA
    • Amazon

      Aug 2020 - now
      • APAC - AV & IT Infrastructure Manager

        Apr 2023 - now
      • AV & IT Infrastructure Manager

        Oct 2022 - now
      • IT Manager

        Aug 2020 - now
  • Licenses & Certifications

    • ITIL Continual Service Improvement (ITIL-CSI)

      AXELOS Global Best Practice
      Feb 2018
    • Body Language for Leaders

      LinkedIn
      Jan 2020
      View certificate certificate
    • IT Information Library Foundations Certification (ITIL)

      AXELOS Global Best Practice
      Feb 2009
    • Exam Tips: AWS Certified Solutions Architect - Associate (SAA-C01)

      LinkedIn
      Jun 2020
      View certificate certificate
    • Impromptu Speaking

      LinkedIn
      Nov 2018
      View certificate certificate
    • Leading with Stories

      LinkedIn
      May 2020
      View certificate certificate
    • AWS Certified Solutions Architect - Associate (SAA-C01): 1 Cloud Services Overview (2019)

      LinkedIn
      Jun 2020
      View certificate certificate
    • Building a Better To-Do List

      LinkedIn
      May 2020
      View certificate certificate
    • Selling with Stories, Part 2: Stories Great Sales People Tell

      LinkedIn
      May 2020
      View certificate certificate
    • Succeeding in a New Role By Managing Up

      LinkedIn
      Aug 2020
      View certificate certificate
    • ITIL Service Operation

      AXELOS Global Best Practice
      Sept 2017
    • Jodi Glickman on Pitching Yourself

      LinkedIn
      Nov 2019
      View certificate certificate
    • AWS Certified Solutions Architect - Associate (SAA-C01): 4 Compute Services

      LinkedIn
      Jun 2020
      View certificate certificate
    • Microsoft Certified Systems Engineer: Windows Server 2003 (MCSE)

      Microsoft
      Jul 2008
    • Jeff Weiner on Managing Compassionately

      LinkedIn
      May 2020
      View certificate certificate
    • AWS Certified Solutions Architect - Associate (SAA-C01): 2 Storage Design

      LinkedIn
      Jun 2020
      View certificate certificate
    • Body Language for Women

      LinkedIn
      Oct 2018
      View certificate certificate