
Ricardo Flores

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About me
Driving IT Innovation & Operational Excellence | PMP®, PMI-ACP®, ITIL®, A-CSM®, CSPO® | Marine Veteran | Bridging Strategy & Execution
Education

The Citadel
2000 - 2004Bachelor of Science (BS) Physics 3.83 (magna cum laude)Activities and Societies: -Sigma Pi Sigma - Physics Honor Society (Chapter President) -Phi Kappa Phi - Honor Society (Member) -Semper Fi Society - Marine Corps Society -Secretary of the Navy Distinguished Midshipman Graduate -Recipient of The Citadel Class of 1959 Marine Corps Sword -Recognized on the Gold Stars List (3.7+ GPA)

Joint Forces Staff College, National Defense University
2023 - 2023Joint and Combined Warfighting SchoolActivities and Societies: Distinguished Joint Planner Award, Commandant's Distinguished Writing Award

Marine Corps University
2010 - 2011Expeditionary Warfare School
U.S. Army Command and General Staff College
2016 - 2017Master of Military Art and Science (MMAS) General Studies - Chaos and Complexity Theory 4.14 (with distinction)
Experience

United States Marine Corps
Sept 2000 - Jun 2024• Strategic Advisory: Provided critical advice to executive leadership on intelligence operations planning and execution, delivering 30 comprehensive reports to enhance executive situational awareness and inform decision-making.• Resource Advocacy: Advocated for the establishment of an enterprise Electronic Warfare liaison section, resulting in personnel realignment and enhanced support to meet operational needs and warfighting requirements.• Leadership and Development: Directed the training and development of 39 personnel across four geographically separated locations, ensuring 100% execution of the training mission and meeting critical staffing requirements to sustain operational readiness.• Strategic Planning: Supported operational planning teams and ensured the seamless execution of intelligence operations, contributing to mission success and organizational effectiveness in dynamic operational environments. Show less • Resource Optimization: Enhanced intelligence processing and dissemination by 200% through synchronizing intelligence requirements and resources across two major divisions, aligning available resources to support regional operations effectively.• Strategic Planning: Developed a comprehensive development policy guiding the division’s expansion efforts based on executive leadership priorities and mission requirements, ensuring alignment with organizational goals and future objectives.• Gap Identification and Resolution: Identified a critical intelligence gap and coordinated with division-level intelligence directorates to facilitate necessary manning for tracking missions, enabling the production of current and warning intelligence vital to operational success. • Coordination and Collaboration: Fostered collaboration between intelligence divisions to streamline operations, ensuring efficient utilization of resources and maximizing intelligence support to ongoing missions and organizational objectives. Show less • Operational Tasking Management: Developed and coordinated division-ordered operational tasking, enabling effective intelligence tracking and reporting of adversarial activities to support operational objectives.• Resource Consolidation and Execution: Consolidated resources and personnel to execute high-demand, mission-critical intelligence operations across the Indo-Pacific region, ensuring operational effectiveness with minimal staffing.• Policy Development and Review: Drafted and reviewed directives and policies for integrated intelligence support in daily operations, deployed environments, and training exercises, ensuring alignment with operational requirements and organizational goals.• Strategic Planning and Coordination: Strategically planned division-ordered operational tasking, ensuring effective utilization of resources and personnel to achieve mission success and support operational objectives across diverse environments and regions. Show less • Led recruiting operations across a 220K+ square mile area across Washington, Northern Idaho, and Montana, exceeding recruiting goals; recognized as a Marine Corps Recruiting Command Superior Achiever• Implemented Equal Employment Opportunity (EEO) program standards, certified and increased the number of qualified candidates by 50%• Oversaw the training and evaluation of 70+ and directed all onboarding, weekly, monthly, and quarterly training • Managed a $10M annual budget formulation and execution that supported the maintenance of 41 facilities, information technology systems, and a fleet of 80 vehicles• Exercised approval authority for administrative and punitive actions, awards programs, professional military education development, public affairs, and community relations Show less • Resource Management: Managed the budget for the Marine Corps Intelligence Officer Courses, ensuring cost-effective curriculum development and delivery while meeting regulatory compliance standards.• Training Management: Directed the training of over 180 Intelligence Officers, overseeing their instruction, performance evaluations, and adherence to academic and disciplinary standards.• Leadership: Served as Course Director, responsible for curriculum design, development, and maintenance, as well as the supervision of course content delivery, practical applications, and testing procedures.• Curriculum Development: Spearheaded the creation of the Network Engagement Program of Instruction (POI), implemented across the Marine Corps, resulting in a 75% increase in effective interactive learning methods, revolutionizing intelligence officer training. Show less • Supervised and led the efforts within the intelligence section, effectively managing intelligence personnel and systems and providing analytical, collection, and targeting support to 5 units’ operational planning• Planned, coordinated, and managed the phased movement of personnel and equipment during the unit’s training of foreign military allies while maintaining strict accountability for all classified material• Led the intelligence section during two large-scale exercises integrating intelligence attachments and Command and Control systems while facilitating intelligence integration into staff planning and mission execution• Deployed to Afghanistan for 12 months, coordinating intelligence operations across a 23K+ square mile area, integrating intelligence enablers to reduce uncertainty and facilitate executive decision-making Show less
Director of Operations - Marine Liaison Office, U.S. Strategic Command
Jul 2022 - Jun 2024Director of Intelligence Operations - Marine Corps Forces Pacific, G2
Aug 2020 - Jul 2022Intelligence Operations Manager - 3d Marine Regiment
Jul 2019 - Aug 2020Regional Recruiting Manager - Marine Corps Recruiting Station Seattle
Jul 2017 - Jul 2019Resident Student - U.S. Army's Command and General Staff College
Jul 2016 - Jul 2017Director of Training - MARDET Navy and Marine Corps Intelligence Training Center
Apr 2014 - Jul 2016Intelligence Operations Manager - 7th Marine Regiment
Aug 2011 - Apr 2014Resident Student - U.S. Marine Corps' Expeditionary Warfare School
Jul 2010 - Aug 2011Company Grade Officer / Project Manager - Ground Intelligence Officer
Jun 2004 - Jul 2010Midshipman / Citadel Cadet - The Citadel, The Military College of South Carolina
Sept 2000 - Jun 2004
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Electronic Arts (EA)
Jan 2024 - Jun 2024Product Manager - Hiring Our Heroes Corporate Fellowship• Market Analysis: Spearheaded strategic analysis in collaboration with EA Mobile’s Group Director for Product Strategy, driving insights to optimize market positioning and sustain growth in the competitive $6.3B Mobile RPG market, impacting revenue generation.• Team Leadership: Co-led the submission of EA LEARN project as part of EA’s What’s NEXT initiative, demonstrating leadership and vision to establish a suite of educational products for young gamers, fostering a safe and enriching gaming environment.• Strategy Development: Leveraged analytical prowess to identify market trends and growth opportunities, recommending improvements in digital marketing strategies, including user-generated content and branded resources, to enhance market campaign effectiveness and engagement.• Impact: Played a pivotal role in shaping EA’s market strategies by providing actionable recommendations based on comprehensive competitor analysis, contributing to the company’s market presence and strategic achievements within the multi-billion-dollar mobile gaming industry. Show less

Peraton
Jul 2024 - nowManager, Technical Project Manager - ITCC-II DevTest, U.S. Strategic Command• Project Management: Provides comprehensive project management support to the ITCC II DevTest team facilitating the delivery of quality products and services while meeting budget and schedule requirement, ensuring customer satisfaction.• Scrum Leadership: Serve as the Scrum Master for a team of five highly qualified developers and engineers, facilitating daily stand-ups, sprint planning, sprint reviews, and retrospectives, ensuring Agile principles and practices are followed.• Business Development: Manages business direction of projects, coordinates with government partner to acquire and onboard follow-on customers and supports new business development through leading proposals.• Scope and Planning: Defines project scope and objectives, develops detailed work plans, schedules, project estimates, and status reports using GitLab and Microsoft Project developing clear project roadmaps aligning business unit, contract and DevTest project objectives. Show less
Licenses & Certifications

Joint Professional Military Education (JPME) Phase II
Joint Forces Staff College, National Defense UniversityNov 2023
Certified Defense All-Source Analysis - Level I (CDASA-I)
Office of the Under Secretary of Defense for Intelligence & SecurityJun 2023
Joint Intelligence Planner - Level I (JIP-I)
The Joint StaffJul 2023- View certificate

PMI Agile Certified Practitioner (PMI-ACP)®
Project Management InstituteJul 2024 - View certificate

ITIL® v4 Foundation Certificate in IT Service Management
PeopleCertJan 2025 - View certificate

Project Management Professional (PMP)®
Project Management InstituteMay 2024 
TS/SCI Clearance with CI Polygraph
United States Department of DefenseMay 2022- View certificate

Intelligence Fundamentals Professional Certification (IFPC)
Office of the Under Secretary of Defense for Intelligence & SecurityJul 2023 - View certificate

Advanced Certified ScrumMaster®
Scrum AllianceSept 2024 - View certificate

Certified ScrumMaster® (CSM®)
Scrum AllianceMay 2024
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