Hirad Samadi

Experience

• 

  Best Buy

  Dec 2011 - Dec 2012

  Mobile Sales Associate

  - Kept up-to-date with all mobile technologies sold in the store and was readily available for any customer inquiries.- Ranked in the top percentile for mobile phone sales and protection plan sales.

• 

  Fairfax County Government

  Jun 2013 - Jan 2017

  Administrative Assistant

  - Increased the number of invoices processed every month by 30% throughstudying the ERP and proposing changes to the chief of the AP division. After aseries of meetings and planning, he assisted me in implementing the ideas.- Excelled in roles in all stages of invoice processing, including imaging andscanning, customer service, troubleshooting, developing reports, and analyzingdetailed invoices meticulously for payment processing.- Worked in various positions throughout the Fairfax County Department of Finance while a student at GMU.- Recommendation letter from Division Chief attached. Show less

• 

  Advanced Geolocation Solutions, LLC

  Feb 2017 - Sept 2017

  Interdisciplinary Engineer w/ focus on software and embedded Linux-based applications

  - Increased efficiency of future projects by fixing a broken installation script andadding automation. This was accomplished within a very tight deadline by carefully creating detailed timelines with mentorship from my employer.- Enabled higher productivity in future employees by improving and revisingincomplete documentation and manuals for company-developed hardware parameter-control applications. In order to do so, I had to gain strong familiarity with the application as well as deciphering notes from previous employees.- Provided groundwork for future application upgrades by keeping a record of all repositories and dependency versions required for working application builds.- Applied and fortified my university-obtained engineering knowledge in a smallcompany environment, with projects in the scope of software and hardware. The range of topics involved in these projects included desktop and embedded Linux, networking protocols, RF measurement, bash scripting, version management through GitHub, and setting up radio receivers using SDRs andsingle-board computers. Show less

• 

  CGI

  Jul 2018 - now

  - Quickly adapted to a new technical landscape by gaining proficiency in numerous areas to facilitate effective Software/IT Managed Services. This includes but is not limited to skills in networking, database management, Linux, batch job optimization, automation with scripting, disaster recovery, software patching and customization, dashboard design to complement an agile workplace, project management, as well as code management using Subversion and Git. - Exercised strong communication and listening skills in negotiation with clients to determine appropriate requirements, as well as collaboration with internal teams to carry out optimal solutions.- Leveraged problem-solving skills to resolve various technical incidents affecting 24/7 application support.- Decreased duration of overnight batch jobs by 20% through finding areas of slowness and introducing appropriate optimization measures, improving adherence to SLAs. - Emphasized the importance of detailed documentation and authored guides to preserve essential knowledge, while utilizing the documentation to regularly coach onshore and offshore teammates. - Often volunteered to take on challenges outside of role responsibilities, which led to increased recognition and leadership opportunities. - Streamlined management and reporting responsibilities of Product Owners by developing custom Jira dashboards which allowed for quick views of trackable metrics. - Supervised and led multiple teams across different projects with careful planning to accomplish major upgrades over the last five years.- Maintained a culture of taking lessons learned from one project and applying them to other teams and projects to enhance and increase efficiency of business processes. Show less

  • Senior Consultant | Technical Analyst

    Dec 2023 - now

  • Programmer Analyst

    Jul 2018 - Dec 2023