Nicholas Thibault

Experience

• 

  Crabby Chic

  Jun 2016 - Aug 2018

  Retail Sales Associate

  • Managed register, greeted customers, ringed up gifts purchased, dealt with product returns, staffing, and handled shipments• Collaborated with other employees to solve customer’s problems, price merchandise, and decorate the store• Opened and closed store as a keyholder• Oversaw shop and handled issues when owner was away at market

• 

  Ceridian

  May 2019 - Jul 2019

  Research Intern

  • Researched 73 companies and 402 potential clients to determine market for Ceridian payroll software• Developed client outreach strategy to gauge interest in software; consulted with 7 clients to discuss payroll systems currently in use and interest in reevaluating software• Spearheaded strategy to gain new clients; resulted in 50% increase in new clients reached

• 

  NC State Call Center

  Jul 2019 - Aug 2019

  Student Fundraiser

  • Raised $2385 for NC State Veterinary Hospital across 30 individual donations with average of $80 per donation• Spoke to an average of 20 potential donors per day; surpassed dollar and donor goals for team • Managed large amounts of outbound calls; identified donor’s needs, clarified information, and provided solutions

• 

  Division-D

  Jul 2020 - now

  Senior Account Manager