Matthew Zahn

Experience

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  Southwestern Bell Telephone Co.

  Jun 1984 - Sept 1989

  Senior System Analyst/Systems Analyst/Program Analyst - Information Technology

  Gathered and analyzed client requirements. Designed, coded, and tested programming solutions for a DB2 relational database application and an IMS DB/DC application.

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  SBC Communications, Inc.

  Oct 1989 - Jun 1999

  Senior Systems Specialist - Information Technology

  Responsible for strategic planning, architectural design & programming services, and technical operations support of report management systems.Evaluated IDARS (Indexed Archival and Retrieval Systems) and other document management software as part of a comprehensive strategy to centralize all Enterprise Content Management into one IT organization.

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  AT&T

  Jul 1999 - Mar 2015

  Had sole responsibility for strategic planning and architectural design & programming support of report management for the corporation. Consulted with clients on report management requirements.Had direct responsibility for product software installation, customization, & configuration and web application server software configuration, testing, implementation, and operational support of all midrange & GUI components of the report management product.Provided technical direction and 3rd tier support of a vendor-staffed operations team supporting multiple instances of the online report viewing and management product, EOS (Enterprise Output Solution) from RSD, Inc. Show less Had sole responsibility for strategic planning, architectural design & programming services, and technical operations support of report management systems including monitoring, disk capacity planning & ordering, job scheduling, security, disaster recovery, troubleshooting, vendor incident management, and operation change control procedures.Led technical conversions of several large report management systems to standard product due to corporate acquisitions of major telecommunications companies.Consulted with client organizations and assisted report management administrators with complex end user requirements. Show less

  • Senior Technical Architect - Information Technology

    Jan 2008 - Mar 2015

  • Senior Technical Architect - Information Technology

    Feb 2002 - Dec 2007

  • Technical Architect - Information Technology

    Jul 1999 - Jan 2002
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  Edward Jones

  Apr 2015 - Feb 2016

  Business Process Specialist - End User Tools
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  RSD, Inc.

  Mar 2016 - Aug 2019

  Systems Engineer / Technical Consultant at RSD

  Provided technical and installation support, and training for mainframe-based report management product and web-based GUI interface to US and Canadian customers. Consulted with clients, providing innovative configuration solutions to system implementation.

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  Rocket Software

  Sept 2019 - Dec 2019

  Systems Engineer / Technical Consultant

  RSD Inc. acquired by Rocket Software Sept. 2019Responsibilities same as those at RSD Inc.

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  LSEG Data & Analytics

  Jun 2020 - now

  Technical Project Manager / Consultant

  Build, configure, and support software that is focused on providing Client Onboarding and KYC (Know Your Client) solutions to financial institutions with complex clients and products. The position requires knowledge of the necessary components of Data Modeling, Client Hierarchy, Workflow, Business Rules, Data Management, and Documentation Management for the purpose of Client Onboarding and KYC.In the role of a Technology Consultant, I am exposed to the full software development life-cycle.My responsibilities include client relationship management, project management, analysis, design, development, deployment, testing, support, and maintenance of the GoldTier product.I am a subject matter expert for specific client implementations. Projects include implementing the software for new clients, expanding the product offering for existing clients, and enhancing the capabilities of the core platform. Show less