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Pradeep Govindan

Pradeep Govindan

Server Support Engineer

Followers of Pradeep Govindan194 followers
location of Pradeep GovindanBengaluru, Karnataka, India

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  • Timeline

  • About me

    Principal Consultant at Resilio Technologies Private Limited

  • Education

    • Kendriya Vidyalaya IIT Powai Mumbai

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    • MN Technical Institute

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      Diploma Electronics and Telecommunication

    • MVJ College of Engineering

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      Bachelor's Degree Electronics and Communication Engineering

  • Experience

    • Apple India

      Nov 2004 - Jun 2009
      Server Support Engineer

      • Conducting seminars and workshops for pre-sales, sales and system engineers on Mac OS X client, Mac OS X Server 10.5, Storage, Networking basics, Apple Xserve, Xserve Raid, Promise Vtrak Storage boxes, SAN etc.• Part of the support team, which provides both front end & back end support, on-site, telephonic, email and remote support to clients and Service providers on Apple based solutions across India.• Responsible for installation and implementation of Apple based server and storage solutions throughout India. The solution would include installing and implementation of Mac OS X Server, Apple Xserve, Xserve Raid, Promise Vtrak storage boxes, different services provided by Mac OS X Server, Apple based SAN solution etc.• Testing of Apple based server solutions.• Providing demos based on Apple Server and storage solutions, which includes all the services as well as DAS, NAS and SAN Setup.• Responsible for management of customer escalations.• Responsible for management of Server spares inventory across India.• Providing in-house technical support for Apple Employees Show less

    • Seria Applied Research Pvt Ltd

      Jul 2009 - Sept 2015
      Project Manager

      • Responsible for delivery of HP projects on Data Protector & Storage Essentials• Scoping/sizing of projects• Work as consultant to deploy HP Data Protector solutions• Deliver Internal and External Trainings on HP Data Protector• Providing backend support on HP Data Protector to the implementation team• Mentoring new joinees

    • Resilio Technologies Private Limited

      Oct 2015 - now
      Principal Consultant

      Account MangerResponsible for project DeliveryPre-salesTraining

  • Licenses & Certifications

    • Apple Certified Help Desk Specialist 10.3

    • Apple Certified Help Desk Specialist 10.4

    • Apple Certified Support Professional 10.5

    • Apple Certified Technical Coordinator 10.5

    • Apple Certified Xsan 2 Administrator

    • HP Storage Data Protector 6.0 Fundamental for Windows

    • Qlogic Fibre Channel Specialist

  • Honors & Awards

    • Awarded to Pradeep Govindan
      Special Award - Project Management - Feb 2012 Recognized for Project Management skills in the organization and handed a Special Award.