Vibha Puri

Experience

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  Accelya Group

  Sept 2008 - Jun 2015

  a. Supervising and managing cargo sales and flown team, planning and organizing the work allocation, monitoring work processed by the teamb. Ensuring SAS70 compliance, timely review and updating of annexure, WIM and BPM, FMEA (Failure Mode Effects and Analysis)c. Responsible for presentation of the performance for the entire team in weekly and monthly service delivery meetings- describing process improvements and meeting of process SLAd. Oversee the performance & results as per the quality parameters Show less

  • Team Leader - Revenue Accounting

    Jul 2013 - Jun 2015

  • Lead Associate - Passenger Fare Audit

    Apr 2011 - Jun 2013

  • Senior Audit Associate

    Apr 2010 - Mar 2011

  • Audit Associate

    Apr 2009 - Mar 2010

  • Audit Trainee

    Sept 2008 - Mar 2009
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  Sternon Group

  Oct 2015 - Dec 2017

  Sales Manager

  a. Monitor and coordinate with outside units with regard to generation of revenue and prepare ageing analysis every month in coordination with revenue officersb. Ensure necessary journal entries are passed; prepare cash trial balance and bank reconciliation statementc. Ensure that necessary books of accounts like cash book, ledger etc. are prepared and compared with exchange bank statementd. Compile and record the revenue statement to reconcile the balance with branche. Record the funds transferred from various exchanges and crosscheck with the revenue ledgers and if necessary correspond with the bankf. Verify all bills related to capital items including civil worksg. Addition to accounting, develop and maintain a customer database, follow up on sales activityh. Ensure customer service satisfaction and good client relationshipsi. Follow up on the payments to be received and coordinate with the sales executives and the managementj. Participated for business meetings in Qatar and Oman along with the International sales teamk. Managing the team efficiently through team building exercises, training, goals setting, managing expectations, effective resource allocations, motivation, progression, appraisals, providing succession plan for key resources and key positionsl. Involved in process documentation like the standard operational procedures and risk analysis Show less

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  First Bit Middle East

  Jan 2018 - Apr 2021

  ERP Functional Consultant

  a. Implement First Bit ERP and accounting software b. Be responsible for understanding the business needs, identifying business solutions and provide training on all the modules by planning the implementation sessionsc. Consultation on accounting effects for each of the forms in the software. Assist in preparation of Financial Statements as per IFRS & IAS and submission of the VAT returnd. Demonstrate the software in pre-sales meetingse. Hosted webinars about the project updates and training session to all registered candidatesf. Manage incoming queries within SLA through OTRS – ticket system, resolve problems with effective solutions ensuring quality control and safetyg. Maintain collaborations with other departments to identify need for process improvements and devised strategies for expansion of existing systems, plan and conduct impact analysis of functional changesh. Coordinate with clients and development team for system queries, bugs and enhancements. Perform system testing and assist with UATi. Proficiently handled documentation and system trouble shootingsj. Excellent analytical and problem-solving skills that help to understand and evaluate software queries Show less

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  Yardi

  May 2021 - now

  Technical Account Manager

  a. In charge of providing clients with advice and support to ensure their performance and consistency between the various process of a functionb. Analysis of the current processes and systems, gather requirements from stakeholders, and design solutions to improve efficiency and effectiveness by working closely with clients to understand their needs. Recommend best practices and solutions to achieve their business objectivesc. Assist with system implementation, testing, and training to ensure successful adoption of new processes and systemsd. Providing end-user training and support by creating and maintaining functional design documents Show less