
John Woody
Front Office Manager

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About me
Regional Director of Operations
Education

Arizona State University
1990 - 1995
Experience

Sheraton
Jan 1994 - Jan 1999Front Office ManagerMy hospitality career began here. I worked my way up through the ranks working as a bellman, auditor and front desk agent before earning a management position as the Night Manager where I oversaw total operations includng food and beverage outlets and banquet functions. After proving myself with a strong work ethic and commentment to guest satisfaction, I was promoted to Front Office Manager. As the Front Office Manager, I oversaw the Front Desk, Bell Staff, Reservations, Housekeeping and Engineering. Show less

Fairfield Inn by Marriott
Nov 2000 - Mar 2003General ManagerJoined this property under the management of Sage Hospitality. Worked through ownership change and managed an extensive PIP to meet Marriott requirements. The property was a Marriott Red Zone hotel upon my arrival, managed the property through a renovation process and built a team transitioning the property back to acceptable Marriott GSS Standards. Property consistantly ranked in top 10% of Friendly of Staff within the brand.

Sage Hospitality Resources
Apr 2003 - May 2003Bench ManagerRejoined Sage on an interim basis and assisted at properties that had vacancies in the General Manager - Leadership position until a replacement was hired, then assisted with training.

Hawthorn Suites
Jun 2003 - Feb 2007General ManagerImproved property QA performance by 12% through training and development a sense of pride in the property by the staff. Transitioned the property from a single owner to a condo-hotel structure.

Sky Hotels and Resorts
Feb 2007 - Mar 2012General ManagerLead General Manager, responsible for two properties. - Ongoing success in improvement of Tripadvisor ranking. Property improved to 16 up from 124 upon my arrival.

Sage Hospitality Resources
Mar 2012 - Jan 2015Property Earned Profit Performance Award in 2012 and 2014. Managed the property through a lobby refresh and complete room renovation in 2013.
General Manager
Jul 2012 - Jan 2015Assistant General Manager
Mar 2012 - Jul 2012

Drury Hotels
Feb 2015 - Sept 2017General Manager
Noble Investment Group
Sept 2017 - May 2018General ManagerManaged property through ownership change to KWB Hotels.

Remington Hotels
May 2018 - Nov 2019General ManagerResidence Inn Phoenix Airport

Staybridge Suites Scottsdale Talking Stick
Nov 2019 - Oct 2021General ManagerOpening General Manager.

National Hospitality Services
Oct 2021 - nowRegional Director Of Operations
Licenses & Certifications

Certified Hotel Administrator, CHA
American Hotel & Lodging Educational InstituteDec 2011- View certificate

Preventing Workplace Harassment
Emtrain - View certificate

Preventing Workplace Harassment
Emtrain
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