John Woody

John Woody

Front Office Manager

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location of John WoodyScottsdale, Arizona, United States

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  • Timeline

  • About me

    Regional Director of Operations

  • Education

    • Arizona State University

      1990 - 1995
  • Experience

    • Sheraton

      Jan 1994 - Jan 1999
      Front Office Manager

      My hospitality career began here. I worked my way up through the ranks working as a bellman, auditor and front desk agent before earning a management position as the Night Manager where I oversaw total operations includng food and beverage outlets and banquet functions. After proving myself with a strong work ethic and commentment to guest satisfaction, I was promoted to Front Office Manager. As the Front Office Manager, I oversaw the Front Desk, Bell Staff, Reservations, Housekeeping and Engineering. Show less

    • Fairfield Inn by Marriott

      Nov 2000 - Mar 2003
      General Manager

      Joined this property under the management of Sage Hospitality. Worked through ownership change and managed an extensive PIP to meet Marriott requirements. The property was a Marriott Red Zone hotel upon my arrival, managed the property through a renovation process and built a team transitioning the property back to acceptable Marriott GSS Standards. Property consistantly ranked in top 10% of Friendly of Staff within the brand.

    • Sage Hospitality Resources

      Apr 2003 - May 2003
      Bench Manager

      Rejoined Sage on an interim basis and assisted at properties that had vacancies in the General Manager - Leadership position until a replacement was hired, then assisted with training.

    • Hawthorn Suites

      Jun 2003 - Feb 2007
      General Manager

      Improved property QA performance by 12% through training and development a sense of pride in the property by the staff. Transitioned the property from a single owner to a condo-hotel structure.

    • Sky Hotels and Resorts

      Feb 2007 - Mar 2012
      General Manager

      Lead General Manager, responsible for two properties. - Ongoing success in improvement of Tripadvisor ranking. Property improved to 16 up from 124 upon my arrival.

    • Sage Hospitality Resources

      Mar 2012 - Jan 2015

      Property Earned Profit Performance Award in 2012 and 2014. Managed the property through a lobby refresh and complete room renovation in 2013.

      • General Manager

        Jul 2012 - Jan 2015
      • Assistant General Manager

        Mar 2012 - Jul 2012
    • Drury Hotels

      Feb 2015 - Sept 2017
      General Manager
    • Noble Investment Group

      Sept 2017 - May 2018
      General Manager

      Managed property through ownership change to KWB Hotels.

    • Remington Hotels

      May 2018 - Nov 2019
      General Manager

      Residence Inn Phoenix Airport

    • Staybridge Suites Scottsdale Talking Stick

      Nov 2019 - Oct 2021
      General Manager

      Opening General Manager.

    • National Hospitality Services

      Oct 2021 - now
      Regional Director Of Operations
  • Licenses & Certifications

    • Certified Hotel Administrator, CHA

      American Hotel & Lodging Educational Institute
      Dec 2011
    • Preventing Workplace Harassment

      Emtrain
      View certificate certificate
    • Preventing Workplace Harassment

      Emtrain
      View certificate certificate