Avi Nahari

Experience

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  Level Group - New York

  Jan 2009 - Jan 2014

  Real Estate agent

  • Responsiveness.• Knowledge of real estate market.• Communication skills.• Negotiation skills.• Strong social skills.

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  Leverate

  Jan 2016 - Sept 2019

  CSM | Onboarding Manager | Training Manager

  Onboarding Manager - Responsible for managing the customer from initiation to delivery Company Partner’s Manager Responsible for the growth and ROI of the accounts Develop best practice recommendations for our partners based on the experience with customer engagements Deliver results under pressure, work independently and take ownership of assigned tasks Proven experience in up-sell and cross–sell deals Building and nurturing multi – level client relationships POC between the Business Development Team, Product and technical for all clients Synergize with finance, legal, management, sales, and product Develop and manage success plans to maximize customer growth and retention Worldwide client management including monitoring accounts performance Strong client and internal communication skills Generating financial and analytics reports Technical Skills: Microsoft Dynamics CRM Specialist, advanced office Show less

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  UniCloud Ltd.

  Jun 2019 - Dec 2022

  Customer Success Manager - Okta Israel

  • Serve as the primary contact for the onboarding of new customers as well as post-go-live support. • Responsible for technically setting up customer’s accounts in the Okta platform & maintain them.• Form close relationships with our Partners/customers.• Provide insights and customized reports to Partners/customers to ensure that they get the most out of Okta features.• True-Up/Upsell Okta features as needed.• Overall responsibility for the customers’ health, growth, satisfaction, and the delivery of successful QBRs.• Identify new business opportunities in your customer’s org for expansion, by consulting customers and prospects on our solutions.• Collaborate with the sales team when needed, using consultative and insight skills.• Help orchestrate renewal processes with Partners/customers.• Collaboration with U.K / U.S renewals team.• Responsible for all proposals / Contracts between Okta U.S and Partners / Customers.• Responsible for all Monthly Finance Reports. Show less

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  TRUNOVATE -Leading Digital Manufacturing

  Jan 2023 - Oct 2023

  IT Implementation & Support

  • Implement and integrate systems in various projects and be a professional expert in both technology and processes in each of the projects and clients.• Contribute to the product development and testing. • Synchronize work with all teams under the guidance of the project managers. • Maintaining customer relationships and high customer satisfaction by advising them how to use the product and helping them solve their misunderstandings. • Technical Skills: SQL, JIRA Show less

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  KNAPP

  Jan 2024 - Jan 2024

  Automation Technician

  • Support for mechanical faults (conveyors, machines, sensors, trackers).• Working in an advanced technological environment in control and automation.