Anna Farris

Team Lead

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Raleigh, North Carolina, United States

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Timeline
About me
Western Carolina Alumni | Client Relations Manager
Education
- Macon Early College High School
  2015 - 2020
  Associate of Arts - AA BUSINESS, MANAGEMENT, MARKETING, AND RELATED SUPPORT SERVICES 3.8 GPA
  Activities and Societies: Spanish Club, Prom Committee, Human Resources and Community Service Club, Drama Society, IT/ Tech Club Macon Early College High School is associated with Southwestern Community College where I received both my high school diploma and Associate in Fine Arts degree in May of 2020.
- Western Carolina University
  2020 - 2023
  Bachelor of Arts - BA Business Administration and Management, General 3.7 GPA
  Activities and Societies: Honors Society, Educational Leadership Program Endowment, Aspiring Leaders Fellowship, Social Media Marketing Society
Experience
- Chick-fil-A Restaurants
  Oct 2017 - Jul 2019
  Team Lead
- Old Edwards Hospitality Group
  Oct 2019 - Jan 2022
  Hospitality Manager
  Opportunity as a hospitality manager to manage and supervise multiple departments within the Old Edwards Inn in Highlands, North Carolina. The quality charter, standards for cleanliness, and profit goals for the location are the results of my efforts in developing commercial & marketing management procedures for the company.
- Macon County Public School System
  Jan 2021 - Jan 2023
  Educational Leadership Program
  Internship working with high school seniors at Franklin High School in helping enhance their leadership abilities and set goals for their future careers and aspirations after high school.
- Chick-fil-A Restaurants
  Jan 2022 - Mar 2023
  Shift Manager
  Job opportunity as a sales manager at Chick-fil-A Franklin required to building and leading a team of salespeople to help drive revenue. Gave me the opportunity to achieve and surpass revenue projections, need to encourage employees to create leads, cultivate client relationships, set goals, and ultimately satisfy customer wants.
- Franklin High School
  Aug 2022 - Jan 2023
  High School English Intern
  Teaching internship gaining skills in education standards, organization, accountability, and problem-solving among many others. Internship for education fostered a great exploration of the field specifically with English major.
- Chick-fil-A Restaurants
  Aug 2023 - Aug 2024
  This role includes increasing store’s productivity and performance with tasks include budgeting, purchasing, and leading negotiations. It also involves creating effective workflows. In order to achieve organizational goals, I have collaborate closely with senior management to develop long-term operational plans.
  - Operations Manager
    Apr 2023 - Aug 2024
  - Chief Operations Officer
    Aug 2023 - May 2024
- LORENA LUCA MED + SPA
  May 2024 - now
  Manager of Client Relations
  Ensuring the satisfaction and overseeing client relationships, as well as generating new business opportunities and increasing revenue by managing account teams, and ensuring the delivery of high-quality services or products to clients.
Licenses & Certifications
- Customer Relationship Management; Business Analyst
  HubSpot
  Apr 2023
- Teacher Of English To Speakers Of Other Languages (TEFL)
  ITTT - International TEFL & TESOL training
  Apr 2021
Honors & Awards
- Awarded to Anna Farris
  Advertising Federation of WNC Scholarship - Aug 2022 Scholarship to promote advertising careers among outstanding students in the College of Business.
- Awarded to Anna Farris
  Bowen-Goodell Scholarship - Aug 2021 Scholarship intended to support WCU sophomores, juniors, and seniors who are involved in co-curricular and leadership activities that benefit the university.
- Awarded to Anna Farris
  Annexstad Family Foundation Leaders for Tomorrow Scholarship - Aug 2020 Scholarship is to assist need and worthy students who possess exceptional potential to become leaders in their chosen fields.
Volunteer Experience
- Tuck River Clean-Up
  Issued by American Rivers on Apr 2022
  Associated with Anna Farris
- Volunteer Staff
  Issued by CASHIERS-HIGHLANDS HUMANE SOCIETY INC on Feb 2022
  Associated with Anna Farris
- Student Volunteer
  Issued by Whee Recycle-Tailgate Clean-up on Sept 2021
  Associated with Anna Farris
- Panel Member
  Issued by WNC Nonprofit Pathways on Oct 2020
  Associated with Anna Farris