Najma Ghuloom

Najma Ghuloom

Client Service and Research Executive

Followers of Najma Ghuloom2000 followers
location of Najma GhuloomManama, Capital Governorate, Bahrain

Connect with Najma Ghuloom to Send Message

Connect

Connect with Najma Ghuloom to Send Message

Connect
  • Timeline

  • About me

    Strategic Planning Specialist @ BQA | Education Policy

  • Education

    • The New Indian School

      -
      Higher Secondary Diploma CBSE

      Honor Student

    • Fulbright Scholar

      2020 - 2021
      Master's degree EDUCATION
    • CIPD Qualifications

      2014 - 2015
      Diploma in Learning and Development Diploma in Learning and Development Practices
    • Bahrain Polytechnic

      2009 - 2013
      Bachelor of Business Administration (B.B.A.) Business Management
    • University of Washington

      2020 - 2021
      Master's degree Education Policy
  • Experience

    • Infocall, Bahrain

      Nov 2010 - Jan 2013
      Client Service and Research Executive

      Conducted Primary Research for various projects based in the GCC and South East Asia

    • AIESEC in Bahrain

      Jun 2011 - Jun 2013
      • Expansion Lead

        Jul 2012 - Jun 2013
      • Internship Programs Officer

        Jun 2011 - Jul 2012
    • AIESEC

      Jul 2013 - Jun 2014
      Country Lead for Internship Programs

      As the Director of Internship Programs for AIESEC in Bahrain, I managed and coordinated the outgoing international internship programs, both community volunteering, and professional internships. In my role, I worked on the different aspects of running the programs from policies and regulations, to marketing, training, and servicing, while coordinating with different entities on both national and global levels.

    • DMS Global

      Aug 2014 - Aug 2017

      As a Content Writer and Editor, I worked on the periodic publication ‘Automation Insight’, an industry-specific magazine that covers news, events, and research within the automation field. My work included creating magazine layouts, coordinating designs, editing, and copywriting. I also worked on copywriting marketing materials and setting content guidelines for content across different channels and media. In my role as a Market Analyst, I worked heavily in research under DMS Projects, where I would source data on global industrial projects. The role involved data analysis, information management, and publishing articles and reports. I particularly covered the European and Indian segments of the global database and regularly worked on the update and maintenance of the database. As a Client Relationship Executive, I was involved in servicing the clients under multiple divisions of the company. The role involved activating existing clients to increase engagement, measuring service performance and customer satisfaction, providing regular training on system usage and updates. I also worked on several events and contributed to set the department policies and guidelines.

      • Writer and Editor

        Nov 2016 - Aug 2017
      • Market Research Analyst

        Jan 2015 - Oct 2016
      • Client Relationship Executive

        Aug 2014 - Dec 2014
    • Majra

      Jan 2016 - May 2022
      Co-Founder

      Majra is a career platform with the aim of bridging the gap between young job seekers and employers and helping people find meaningful careers. Majra came about out of personal experiences with job search and the challenges that come with it. What started off as a passion project to help ease the process of job hunting for young people, has today become one of the choice platforms for both job seekers and employers within Bahrain to find the right fit for them.

    • University of Washington

      Mar 2021 - Aug 2021
      Teaching Assistant

      Graduate Teaching Assistant for Education, Communities, And Organizations undergraduate course. Responsible for facilitating class discussions and providing feedback and grades on student assignments.

    • South Seattle College

      Mar 2021 - Oct 2021
      Institutional Effectiveness Researcher

      Led the design and execution of the Student Voice research project which centered around amplifying student voices, with a particular focus on underrepresented students.The qualitative study, which included a series of focus groups, highlighted students' engagement needs within the college community. My work also included coding and analysis of the findings, which were presented to district and college leaders, proposing policy recommendations to improve student engagement.

    • Ministry of Youth

      Oct 2021 - May 2022
      Research and Internships Program Manager

      Developed an internship program enabling youth in Bahrain to participate in social innovation through experiential internships within social enterprises in the country.Published a national report on the state of social entrepreneurship, highlighting key research findings, and policy recommendations for public and private sector stakeholders.

    • Office of the Prime Minister Bahrain

      May 2022 - Jun 2023
      Project Manager - Education Reform Projects

      My role involves researching and consulting on national education and training reform projects and programs in Bahrain.

    • Education and Training Quality Authority (BQA)

      Jun 2023 - now
      Strategic Planning Specialist
  • Licenses & Certifications

  • Volunteer Experience

    • Facilitator/Trainer

      Issued by AIESEC
      AIESECAssociated with Najma Ghuloom
    • Ambassador

      Issued by One Young World on Jul 2021
      One Young WorldAssociated with Najma Ghuloom
    • Advocate

      Issued by Shamsaha (formerly known as Women's Crisis Care International) on Jan 2018
      Shamsaha (formerly known as Women's Crisis Care International)Associated with Najma Ghuloom
    • Volunteer

      Issued by University District Food Bank on Dec 2020
      University District Food BankAssociated with Najma Ghuloom
    • HR Officer

      Issued by Ayadi Relief on Dec 2015
      Ayadi ReliefAssociated with Najma Ghuloom