Pawan Kumar

Experience

• 

  NCR Corporation

  Jan 2013 - Jan 2017

  Engineer-IT
• 

  Jakson Group

  Dec 2017 - Sept 2021

  Information Technology System Network Administrator

  • To configure and troubleshoot issues pertaining to the LAN & WAN on all sites. To get the support from the support team so as to maintain network uptime.• Sophos Antivirus security features and basic knowledge of security vulnerabilities, threats and attacks.• Managing Active Directory services and user administration with DHCP and DNS server.• MPLS & Lease Line Maintain and Services of the Organization Globally• Monitoring Link UP/DOWN log call to respective vendor.• Troubleshoot network connectivity (LAN) issues, Wi-Fi configuration & Access Point (HP).• Handling VIP level user (MD, VP, and SVP) by E-mail, telephone & in Person.• Implementation of email security standards such as DKIM, SPF and DMARC.• Managing and implementing along with patch updating of Email Security Gateway• Investigate & Troubleshoot root causes when escalated from operations.• Ice Warp email configuration and handing it .• Develop trends by monitoring and analysing incoming calls, problems and support requests Desktop Support• Provides backup support and assistance to the Network Administrator as needed.• Develop sound understanding of IT operations and related applications and IT systems as well as business related processes• Extended support at solar manufacture line . Show less

• 

  PRESPL (Punjab Renewable Energy Systems Pvt. Ltd.)

  Sept 2021 - Jul 2022

  Information Technology Operations Lead
• 

  Magic Bus India Foundation

  Aug 2022 - Jul 2023

  Assistant Manager
• 

  Globus Infocom Limited

  Apr 2023 - Feb 2024

  Assistant Manager
• 

  Revolt Motors

  Feb 2024 - now

  Deputy Manager - Information Technology