Ahmad Traboulsi

Experience

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  Multiple parties

  Jun 2005 - now

  Freelance Software Engineer

  August – October 2011: Free Lancing (Trade Database), Booz | Allen | Hamilton, USAID Project for Lebanon Accession to the WTO, Ministry of Industry, Lebanese Standards Institution LIBNOR, Mkalles, Lebanon.- Windows Application design and development using MS Visual Studio, C#, SQL Server 2000, Crystal Report 10, Sybase Power Designer 11.2010 - Present: Software Development Consultant, Free Lancing (School Management System), Beirut, Lebanon.- School Management System for an International School.- Tools used: MS C# and VB.net Programming Languages (Windows Programming), Microsoft Visual Studio 2008, Microsoft SQL Server 2005.- Handled the design and development of difficult algorithms.- Developed complex reports in Crystal Report 10.- Server-side and client-side software deployment, database administration.- Software performance optimization using multithreading. Show less

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  AUL (Arts, Sciences and Technology University)

  Jun 2005 - May 2007

  Computer Programming Lab and Tutorial Instructor

  - Laboratory and Tutorial Instructor: (scholarship during masters' studies)Teaching the laboratory and tutorial sections of different Programming courses in Computer Department. (courses: Database, Data Structure, Programming 1, Programming 2, Internet Programming and MIS).- Assisting department’s chairperson in daily tasks including courses and exams scheduling, teachers coordination, exams proctoring, etc.

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  The Nautilus Executive

  Dec 2005 - Jun 2010

  Information Technology Administrator and Software Engineer

  - Responsible for daily IT processing tasks in company’s branches.- MS SQL Server 2000 database administration: Setup, configuration, security, maintenance, backup, recovery.- Analyzed, designed, developed, documented and deployed a Windows Application for Club Customer Management using MS Visual Studio (C#), Sybase Power Designer and MS SQL Server 2000.- End-Users training on Club Management System and other computer-related software and tools (MS Windows, Office, Accounting, magnetic card reader, camera).- Constituted the IT infrastructure of all managed clubs, managed the hardware and software set up of all systems as well as internet, door access and wireless network configuration.- Trained in Dubai and Jordan and was responsible for making solutions for Club Management System programming issues.- Have technical skills in management and club administration.- Worked on EDM Accounting system and Dolphin. Show less

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  The Nautilus Executive Club

  Dec 2005 - Apr 2007

  Information Technology Administrator & Software Engineer

  Responsible for daily IT processing tasks in Down Town, Hamra & Mar Elias branches.- MS SQL Server 2000 database administration: Setup, configuration, security, maintenance, backup, recovery.- Analyzed, designed, developed, documented and deployed a database application for club management and follow-up using Sybase Power Designer, MS C# and MS SQL Server 2000.- End-Users training on Club Management System and other computer-related software and tools (MS Windows, Office, Accounting, magnetic card reader, camera).- Constituted the network infrastructure of all managed clubs, managed the hardware and software set up of all systems as well as internet, door access and wireless network configuration.- Trained in Dubai and Jordan and was responsible for finding the solution of club management system programming issues.- Handled the different phases of negotiating, training and buying a club solution.- Have technical skills in management and club administration.- Worked on EDM Accounting system and Dolphin. Show less

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  Fitness Zone

  May 2007 - Jun 2010

  Information Technology Administrator

  - Achieves IT operations by maintaining current system; evaluating, preparing and completing action plans; resolving problems; completing audits, initiating corrective actions; handling IT purchases.- Determines IT operations' service requirements by analyzing needs of users/departments; prioritizing modifications to core system applications; developing documentation requirements for problem resolution.- Responsible of the setup, deployment and maintenance of different system software and hardware, internet connections, and different IT requirements. Show less

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  PSLab

  Jun 2010 - Jun 2023

  - Achieves IT's operational objectives by maintaining current system, evaluating, recommending new technology; contributing information and recommendations to strategic plans and reviews; - Meets IT's financial objectives by forecasting requirements; preparing annual budget; scheduling expenditures; initiating corrective actions; handling IT purchases.- Determines IT's service requirements by analyzing needs of users/departments; prioritizing modifications to core system applications; resolves organizational conflict; developing documentation requirements for problem resolution.- Organizes and directs seminars; by training employees to new systems and technological updates. Show less - Responsibilities include: requirements gathering, technical analysis, design, development, testing, deployment, support activities.- Development of MS Dynamics CRM includes: creation of entities, relationships, customization of forms, views, security roles, workflows, plugins, custom activities, dialogs, business rules, JavaScript web resources, development of REST APIs.- Reporting using SQL Server Reporting Services (SSRS), SQL Server queries, and Pdf Sharp.- Development of Application Program Interface (API) for the company's website using .NET Core REST.- Creation of Windows/Web applications using C# and xRM. they provide a customized, interactive alternative to CRM's default interface.- Project management using Microsoft VS Team Explorer, Git, Azure DevOps.- IIS Web Hosting.- Administration of virtual machines on Microsoft Azure.- Training and providing technical support for company’s international offices. Show less - Responsibilities include planning, designing, analysis, reporting, documenting, implementing and data migration of Windows based applications using Visual Studio, SQL Server, C#, Infragistics, Crystal Report, Sybase Power Designer.- MS SQL Server database administration: setup, configuration, security, maintenance, backup, recovery.- Examples of software topics: Client Management software, Sales Software, Price List Study System, stock system, inventory management, packing and other accounting related modules, link with the company’s website (integration with windows application via XML).- End-Users training/support on newly created software. Show less

  • Microsoft Dynamics CRM 365 Team Lead

    Jun 2019 - Jun 2023

  • Information Technology Consultant

    Jun 2010 - Dec 2020

  • Microsoft Dynamics 365 CRM Senior Software Engineer

    Nov 2013 - Jun 2019

  • Microsoft Windows Applications Software Engineer

    Jun 2010 - Nov 2013
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  Saudi Business Machines - SBM

  Jun 2023 - now

  Pre-Sales Specialist and Practice Lead

  Lead the ServiceNow practice, ensuring the delivery of high-quality solutions and services to clients.Act as a Pre-Sales Specialist, offering technical insights and recommendations on optimizing IT Solutions using ServiceNow, HCL, IFS, Microsoft and other platforms.Analyze and qualify tenders, develop technical and financial responses to RFI/RFP/RFQ, and follow up any technical issues related to the delivery of respective IT Software solutions.Collaborate closely with cross-functional teams to understand client requirements and design/develop comprehensive proposals, showcasing the value proposition of our end-to-end solutions.Conduct in-depth product demonstrations and presentations to prospective clients, highlighting the capabilities and benefits of our technologies.Engage with clients, building relationships and providing consultative support.Achievements & CertificationsOct-2023: ServiceNow Certified System Administrator.Dec-2023: HCL Certification of Completion in HCL Digital Experience, enhancing expertise in creating immersive digital experiences for clients.Jan-2024: Earned badges in IFS, demonstrating proficiency in IFS applications and solutions. Show less