Michael Liang

Experience

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  US Navy

  Jan 2004 - Jan 2010

  Cryptologic Technician Interpretive 1st Class

  Managed, evaluated, and prioritized division jobs. Performed quarterly performance evaluations as well as positive and negative counseling for junior sailors. Provided training and ensured Navy and NSA training requirements were met. Facilitated language training sessions, increasing team’s target knowledge and improving Defense Language Proficiency Test scores, exceeding Naval Network Warfare Command standards.

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  NSA/CSS Hawaii

  Jan 2006 - Jan 2010

  - Selected as Senior Quality Control Analyst responsible for timely and accurate release of over 4,000 intelligence reports generated by 90 multi-service personnel, and disseminated to customers- Supervised four quality control operators in ensuring validity of product- Exploited Signals Intelligence (SIGINT) to develop and report multi-source intelligence products for high-level customers- Constructed the training and testing requirements for a section of over 90 joint-service personnel Show less

  • Quality Control Cell Supervisor

    Jan 2008 - Jan 2010

  • Senior Signals Intelligence Supervisor

    Jan 2006 - Jan 2008
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  Acclaim Technical Services

  Feb 2012 - Apr 2012

  Chinese Linguist

  Assisted Acclaim Technical Services program manager in support of their contract with the National Virtual Translation Center program. Performed accurate and grammatically correct Chinese to English translation.- Selected to perform quality control, ensuring maximum accuracy of translated text from all contributors in project- Supplied program manager with feedback regarding translations from other linguists aiding language improvement

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  IBM Global Process Services Delivery, Seterus

  Jul 2012 - Sept 2012

  Operations Intern

  Analyzed, evaluated, and improved current business methods and processes. Assisted with the development and administration of operations staffing, vendor, and performance analytics, which delivered a 95% increase in labor efficiency when producing vendor forecasts. Contributed to the vendor oversight program by documenting internal and external processes and procedures.- Analyzed and recalibrated operations staffing model to accurately model productivity improvements as well as variances in work volume - Developed streamlined daily letter forecasting model for imaging and print vendor, saving over 75 hours of labor a month- Performed vendor oversight, review contracts, and create scorecards to ensure auditability and optimum performance - Reviewed and consolidated vendor contracts to construct vendor pricing matrix to increase vendor pricing transparency- Presented methodology, assumptions and anticipated outcome of daily letter forecasting model to stakeholders and senior leadership to facilitate cross organization buy in and support Show less

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  IBM Global Process Services Delivery, Seterus

  Apr 2013 - Jan 2014

  Procurement Oversight Analyst

  Responsible for supporting procurement activities within the organization including commodities, critical technology and production. Establish, execute and track project plans, utilizing fundamental project management techniques. Contributed to the vendor oversight program by documenting internal and external processes and procedures.- Ensure that IBM business conduct guidelines and procurement practices are understood and followed- Research existing contracts and document critical dates and deliverables and build a system to centralize contracts, scorecards and vendor contracts- Perform vendor oversight, review contracts, and create scorecards to ensure auditability and optimum performance Show less

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  Oracle

  Jan 2014 - Sept 2015

  Buyer

  Plans, schedules, and monitors the movement of materials through the production cycle to determine needed resource purchases. Utilizes engineering and production schedules to maintain lowest inventory levels possible. Resolves discrepancies and ensures material standards are met. Meets with suppliers to ensure highest quality product deliveries within established lead times. - Analyzes supply plans and forecasts, executing purchase orders for power supplies, chassis, and filler panels- Monitors, reviews, and processes MRB materials, as well as coordinates with both Oracle and supplier engineers to ensure RMAs are provided promptly and proper dispositions and quotes are given for reworkable items: through proactive planning reduced average aged days from over 20 days to under 9 days- Successfully created and implemented supply recovery plan for a supplier that was both not shipping on schedule and not meeting technical specifications, which prevented an unscheduled manufacturing line down situation allowing Oracle to maintain its customer order delivery dates Show less

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  Team Rubicon

  Jul 2014 - now

  Regional Logistics Manager

  Responsible for managing logistics and equipment support for disaster relief operations and service projects within Region 10 (WA/OR/ID/AK). Manages logistical data to support the region in procurement, configuration management, equipment maintenance, storage, and safety. Point of contact between HQ and Region 10 for procurement activities.

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  Acclaim Technical Services

  Apr 2015 - Jul 2015

  Chinese Linguist

  Assisted Acclaim Technical Services program manager in support of their contract their customer. Performed accurate and grammatically correct Chinese to English translation.- Selected to perform quality control, ensuring maximum accuracy of translated text from all contributors in project- Supplied program manager with feedback regarding translations from other linguists aiding language improvement

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  Daimler Trucks North America

  Sept 2015 - Aug 2017

  Purchasing Agent

  Responsible for the strategic acquisition of mechatronics components including heavy cables, wire harnesses, and power connection systems. Commodities managed represent an average annual volume of buy of $95M. Manage supplier relationships, including long-term strategic partnerships with commitments for preferred production pricing to differentiate DTNA in the marketplace. - Evaluate alternative materials, methods, technologies and suitable suppliers as necessary to bring best-in-class product offerings and cost structure - Negotiate part pricing, tooling/services costs, and long-term agreements with suppliers- Develop supplier local and global commodity strategies covering both production and aftermarket requirements - Utilize and improve current analytical tools for wiring cost development, in order to simplify and maintain competitive baselines Show less

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  Daimler Trucks North America, Detroit Diesel Corporation

  Aug 2017 - now

  Field Sales Engineer

  Technical consultant to Freightliner and Western Star dealers responsible for promoting Detroit branded components. Analyze, prepare, and present technical data to dealers, end users, and internal colleagues. Work closely with Freightliner and Western Star District Managers within AOR to support highest priorities and sales opportunities for dealer sales team. - Support dealer sales team on vehicle spec’ing to ensure correct Detroit powertrain components, parameters, and technology packages are selected to meet performance and fuel economy needs - Investigate customer performance and fuel economy concerns, fully identify causes for customer concerns and communicate Daimler’s assessment of situation and correction action recommendations- Conduct training for customers and dealers as new Detroit products are released or upon delivery of new trucks with Detroit components- Coordinate and support Detroit plants tours with customers/dealers and support pilot and spec reviews Show less